Hitachi

Service Sales Engineer - Transformers

In short

Service Sales Specialist role at Hitachi Energy's Business Unit Service in Monselice, Italy, supporting sales of transformer/electric substation equipment and services. Involves customer-facing sales support, technical solution positioning, offer preparation, and sales reporting in SFDC. Requires a technical background, 3+ years of direct sales/sales management experience, and fluency in Italian and English.

The opportunity
For our Business Unit Service in Monselice we are looking for a Service Sales Specialist.
How you'll make an impact
•Supporting the Sales team and customers throughout the sales process, while developing new and existing business by increasing internal and external knowledge of products and markets.
•Participating in sales strategy discussions, assigning short- and long-term goals and negotiating the various Product Group sales budgets and marketing plans.
•Identifying customer needs and competitor offers through market analysis, ensuring efficient marketing actions and communications demonstrate the value proposition of the products, systems, service and packages.
•Supporting the area Sales organization/customers in determining the most technically appropriate and cost-effective solutions and providing technical support, product presentations and product/solution/service-related training.
•Taking ownership of specific customer cases to ensure efficient customer issue resolution and analyzing the root cause of any lost proposals, to increase future competitiveness.
•Performing sales performance reviews, proposing recovery plans in cases of potential order shortfalls and providing regular sales activity reports to assist in production planning.
•Preparing offers in coordination with the quotation department.
•Reporting in necessary tools like SFDC.
•Living core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
Your background
•Technical background (Engineering degree is preferred)
•More than 3 years of experience in direct sales and sales management.
•Previous experience working with electric substation equipment; client-facing experience presenting transformers solutions is considered a plus.
•Fluent Italian and English
Compensation
The minimum salary for this position in the location specified is as follows:
•Starting from: 38000 € gross
The final offer will be based on candidate location, skills and qualifications, experience, and aligned with internal pay structures.
Benefits
Our benefits offering for this role generally includes: Incentive Plan, Lunch ticket or canteen, Health Insurance, Pension Fund, Welfare, Flexible working hours, Hybrid work model, Well-being platform, Family Care Benefits, Parking and Partnerships (gyms, sports centers, stores).
Applicable CBA: Metalmeccanico

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