Havas

Senior Technical Program Manager

In short

This role leads complex technical integration projects linking Product & Technology with Grocery & Retail initiatives at a global online food delivery platform. It requires being the main point of contact for technical suppliers and partners, coordinating cross-functional teams of engineers and operational leaders, and managing the full integration lifecycle from requirements to BAU support. It demands strong project management methodology knowledge (Agile, PMP, PMBOK, or PRINCE2), stakeholder management skills, and experience running multiple projects in a fast-paced, geographically diverse environment. The role is hybrid, based out of a London office three days a week.

Position: Senior Technical Project Manager
Department: Product & Technology
Just Eat Takeaway.com is a leading global online food delivery platform, with a vision to empower everyday convenience. Our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.
About this role
As a Senior Technical Project Manager within JET Connect Integrations, you will be the central point for planning, managing, and overseeing complex projects closely linked to P&T's Grocery & Retail (G&R) initiatives. You will serve as the primary project owner and the main contact for our technical suppliers and G&R partners. Collaborating with a cross-functional team of engineers and operational leaders, you will ensure timely and high-quality delivery.
Location: Hybrid – 3 days a week from our London office & 2 days working from home
Reporting to: Technical Delivery Lead
Key responsibilities
•Establish clear communication and coordination between Product, Engineering and Commercial teams as well as across the broader business.
•Lead Complex Partner Facing Projects through the full Integration lifecycle.
•Influence key stakeholders and act as a trusted advisor to facilitate change aimed at improving the structure, processes and culture across P&T.
•Collaborate with clients to define requirements and develop solutions that can be effectively translated to the software development team.
•Lead the identification and management of relevant dependencies, risks and challenges, proactively resolving issues where possible.
•Utilize product knowledge to troubleshoot issues, replicate problems, identify root causes, resolve or escalate issues appropriately.
•Advocate for and lead initiatives resulting in continuous improvement of team ways of working and operational efficiencies within JET Ventures Integrations.
•Lead projects in a Business-As-Usual (BAU) stage, including account management responsibilities.
What will you bring to the table?
•Experience in project or development environments, with knowledge of Agile, PMP, PMBOK, or PRINCE2 methodologies.
•Proven ability to build strong relationships with internal and external stakeholders.
•Experience leading multiple projects in a fast-paced, geographically diverse environment.
•Ability to overcome obstacles to meet project deadlines, with a strong focus on detail and results delivery.
•(Nice to have) Experience in SaaS companies, hospitality/payments, and familiarity with APIs, Postman and JSON technologies.

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