Reflection

Senior Talent Operations Specialist

In short

This role owns the applicant tracking system (Ashby), its integrations, configuration, and reporting, maintaining reliable recruiting data and running recruiting enablement and training programs. It requires 4+ years of recruiting operations or talent systems experience, hands-on Ashby expertise, ATS implementation/migration experience, and skills in dashboards, automation, APIs, webhooks, and Zapier. The role is onsite in the United States and visa sponsorship is offered.

About the Role
You will own the applicant tracking system and its integrations, configuration, standards, and reporting. You will maintain reliable recruiting data, build training and documentation programs, support tool enablement, measure service-level commitments, and use candidate survey findings to improve the hiring experience.
Requirements
•4 or more years of recruiting operations or talent systems experience
•Experience owning an applicant tracking system and reporting
•Hands-on Ashby experience
•Experience with ATS implementation, migration, or major reconfiguration
•Experience building recruiting dashboards and defining recruiting metrics
•Experience with integrations, automation, APIs, webhooks, and Zapier or similar tools
•Experience building interviewer, hiring-manager, or recruiter enablement programs
•Experience owning the systems side of a cross-team tool rollout
•Documentation and tool-training skills
Responsibilities
•Own Ashby configuration, permissions, reference data, templates, interview plans, feedback forms, and job setup standards
•Build and maintain recruiting reporting and operational alerts
•Conduct data audits and hygiene sweeps and resolve data-quality issues
•Build materials, logistics, and measurement for interviewer and hiring-manager training
•Maintain recruiting documentation and tool enablement
•Onboard new team members to recruiting tools and documentation
•Run candidate experience surveys and implement improvements
Benefits
•Stock options
•Medical, dental, vision, and life insurance
•Annual wellness allowance
•Daily office lunch and dinner
•22 weeks of paid parental leave
•Unlimited paid time off in the United States
•30 vacation days in the United Kingdom
•Visa sponsorship support
•Regular off-sites, happy hours, and team celebrations

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