Mitel

Senior Product Portfolio Manager

In short

This role owns the commercial success and full lifecycle management of Mitel's "Mitel WX" Unified Communications portfolio, acting as the bridge between Product Management, Sales, Marketing, Business Development, Portfolio Strategy and Engineering. It covers go-to-market strategy, pricing and commercial model development, launch planning, migration from legacy UC apps, and business reporting. Mitel is a Unified Communications and Contact Center vendor, and the role requires 5+ years of Product/Portfolio Management, Product Marketing or Business Management experience plus strong UC/Contact Center market knowledge.

Overview
Own the commercial success and lifecycle management of the "Mitel WX" GoForward Unified Communications portfolio. The role serves as the bridge between Product Management, Sales, Marketing, Business Development, Portfolio Strategy, and Engineering to ensure successful GTM strategy, market adoption, pricing and commercial structure, reporting and profitable growth, and launch of new Mitel WX releases.
Responsibilities
•Own the GoForward/GTM portfolio strategy based on Mitel WX together with the more technical PLM and PLM leadership
•Define market positioning and value proposition
•Act as Mitel WX portfolio champion across the organization
•Develop launch plans for major releases and new capabilities
•Monitor adoption, market feedback and competitive positioning
•Drive business growth objectives and market penetration
•Define the adoption strategy for Mitel WX within direct sales channels
•Own commercial packaging and pricing strategy for Mitel WX portfolio
•Conduct pricing and commercial model analysis and business case development
•Support margin optimization and revenue growth objectives
•Own together with PGM the full lifecycle planning of Mitel WX portfolio
•Manage migration and transition strategies from legacy UC apps to MWX
•PLM Alignment with Service Portfolio lifecycle team
•PLM Alignment with Mitel Secure Cloud PLM team
•Define and request Q2C requirements to ensure commercial readiness
•Collaborate with regional teams to accelerate customer adoption in direct/indirect sales motion
•Develop sales messaging and competitive positioning and deliver regular sales webinars
•Monthly business reporting and prepare Governance reviews and Business forecasts
Requirements
•5+ years Product Management, Portfolio Management, Product Marketing or Business Management experience
•Strong understanding of Unified Communications and Contact Center markets
•Experience with hybrid / private communications solutions or with SaaS or cloud communication platforms
•Go-to-market ownership for software products
•Pricing and commercial model development
•Executive stakeholder management
•Program Management, Sales enablement and launch management
•Business case and financial analysis
•Knowledge of channel and partner-led business models
Additional Skills (Advantageous)
•Experience managing product lifecycles for enterprise software solutions
•Familiarity with CPQ, licensing, subscription and Q2C processes
•Exposure to regulated industries and vertical applications
Benefits
Mitel offers a comprehensive benefit program which includes Medical, Dental, Vision, Life and Disability Insurance, RRSP matching, Paid time off (holiday, vacation and sick), Employee Assistance Program, Reward and Recognition Programs and more! Benefits may vary based on full-time or part-time employee status.

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