Hitachi

Senior Hitachi Storage Consultant

In short

This role provides L3 support, troubleshooting and technical leadership for enterprise Hitachi storage (VSP/VSP 5000/VSP E) and Cisco MDS SAN environments at Hitachi Vantara, with a strong focus on replication technologies like TrueCopy, UR, GAD and ShadowImage. It requires 7+ years of experience, strong incident/RCA management, and collaboration with server, VMware, database, backup, network and application teams. The position is fully onsite in Mumbai (BKC) on 24x7 shifts, including mentoring junior staff and participating in on-call escalation support.

Our Company
We're Hitachi Vantara, the data foundation trusted by the world's innovators. Our resilient, high-performance data infrastructure means that customers – from banks to theme parks – can focus on achieving the incredible with data.
If you've seen the Las Vegas Sphere, you've seen just one example of how we empower businesses to automate, optimize, innovate – and wow their customers. Right now, we're laying the foundation for our next wave of growth. We're looking for people who love being part of a diverse, global team – and who get excited about making a real-world impact with data.
Hitachi Storage & Cisco SAN L3 Administrator
Experience: 7+ Years | Level: L3 support with replication
Location: BKC, Mumbai – 24x7 shifts – 100% onsite
Role Summary
We are looking for an experienced Hitachi Storage & Cisco SAN L3 Administrator to provide advanced support, troubleshooting, performance management, and technical leadership for enterprise storage and SAN environments.
Key Responsibilities
•Provide L3 support for Hitachi Vantara enterprise storage environments.
•Administer Hitachi VSP/VSP 5000/VSP E storage platforms.
•Manage storage provisioning, LUNs, pools, RAID, host groups, masking and capacity.
•Configure and troubleshoot Hitachi replication technologies including TrueCopy, Universal Replicator (UR), GAD and ShadowImage.
•Administer and troubleshoot Cisco MDS SAN switches, including VSANs, zoning, ISLs, port configuration and FC connectivity.
•Troubleshoot complex SAN, storage, path, performance and connectivity issues.
•Analyze storage performance, latency, IOPS, throughput and capacity trends.
•Lead P1/P2 incidents, RCA, problem management and vendor escalations.
•Support storage migrations, technology refresh, DR exercises and failover/failback activities.
•Work closely with Server, VMware, Database, Backup, Network and Application teams.
•Mentor L1/L2 teams and provide technical guidance on complex issues.
•Participate in 24×7 on-call/escalation support.
Mandatory Skills
•Strong hands-on experience with Hitachi Vantara Storage.
•Strong Cisco MDS SAN administration and troubleshooting.
•Excellent knowledge of FC, WWPN/WWNN, zoning, VSAN, LUN masking and multipathing.
•Experience with Hitachi TrueCopy/UR/GAD.
•Strong L3 troubleshooting, RCA and incident management skills.
•Experience in large enterprise production environments.
About us
We're a global team of innovators. Together, we harness engineering excellence and passion for insight to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can make a positive impact on their industries and society. If you believe that innovation can inspire the future, this is the place to fulfil your purpose and achieve your potential.

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