JLL

Senior Facility Executive

In short

This role oversees day-to-day facility operations for a property under JLL's Account Management – Work Dynamics division, covering administrative functions, security, supplies, vendor contracts, budget/petty cash, health and safety, and emergency and business continuity procedures. It requires a degree in business or hotel/building management plus 3–5 years of facilities management experience, strong knowledge of occupational safety and client-centric operations, and proven team management and reporting skills. The job is on-site in Mumbai with a 48-hour scheduled work week.

Snr. Facility Executive
Account Management – Work Dynamics (India, West)
What this job involves:
Prioritising the facilities' needs
Working with both the facilities manager and the Snr. Facility Executive, you'll oversee the property's day-to-day operations and ensure that all administrative functions, security issues and facility services are covered. Likewise, you'll strive for continuous improvement in the process.
You'll also keep an eye out on the property's supplies and ensure that it has adequate stocks and materials to keep the operations smooth like a well-oiled machine. Likewise, you'll manage supply and service contracts as approved by clients.
In addition, you'll help mitigate risks by taking part in emergency evacuation procedures, and handling crisis management and business continuity plans. You'll also be on top of health and safety issues that may arise, and actively participate in reviewing them.
Also part of your mandate is to monitor the property's budget. As the person in charge, you'll make sure that there's enough petty cash to support operations. You'll also see to it that vendor invoice processes comply with standards.
Going above and beyond expectations
Client satisfaction is second nature to the person in charge. In this role, you'll take on difficult issues and seek out opportunities to improve operations. You'll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements.
In addition, you'll carry out routine service audits to ensure that the team maintains its overall performance. You'll also be in charge of creating stock reports, meeting minutes and monthly management reports to the clients.
Sound like you? To apply you need to have:
Strong knowledge of property operations
Playing a key role, the ideal candidate holds a degree in business or hotel and building management, and at least three to five years' experience in facilities management. You must also demonstrate good working knowledge in occupational safety, as well as aptitude in client-centric operations.
Solid background in team management
An adept leader with a proven track record in managing a team, capable of effectively rolling out improvement plans, and possessing superior communications and reporting skills.
What we can do for you:
At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.
Location: On-site – Mumbai, MH
Scheduled Weekly Hours: 48

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