About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Agentforce is the future of AI, and you are the future of Salesforce.
The Experience
We are looking for passionate, forward-thinking partners who want to help customers with digital transformation and business process optimization. You will lead the full journey, from enterprise system vision and strategy through to actual implementation and live operation, guiding customers and teams to use the Salesforce platform to achieve their business vision and goals. You will also keep getting exposure to the latest AI and CRM trends and technologies, expanding your professional capabilities and career boundaries.
Role Highlights
•Strategy and execution combined: As a consultant or Prime Vendor, take part in representative transformation projects, from early-stage strategic planning through to go-live, helping customers turn their transformation blueprint into actionable results.
•Apply cutting-edge AI: Help customers evaluate and adopt next-generation AI solutions such as Agentforce. Use a range of AI tools to improve analytical depth, design quality, and delivery efficiency.
•End-to-end involvement: Take part in every key project phase, from vision planning and architecture design to post-launch operation and continuous optimization, building complete and in-depth hands-on experience.
Role Types
Based on your background, after joining you will mainly take on one of the following roles:
•PM (Project Manager/Engagement Delivery Manager): Responsible for project planning, driving progress, and delivery management.
•BA (Business Architect): Responsible for business strategy, process design, and adoption.
•SA (Solution Architect): Responsible for the overall solution, data model, and multi-cloud architecture design.
•TA (Technical Architect): Responsible for technical architecture, system integration, security, and performance optimization.
What You'll Actually Be Doing
Depending on project needs and your area of expertise, you will take part in tasks across the following phases:
A. Strategy & Change Design: Define the overall transformation vision and blueprint for the organization and its systems.
•Organization and business transformation design: Plan the overall framework for business process reform and organizational change. Plan the direction of organizational and process transformation and help customers build the overall blueprint.
•System transformation design: Design the enterprise IT architecture and Salesforce platform development strategy.
•Salesforce Org strategy: Define the utilization strategy, governance strategy, and development roadmap for the Salesforce Org (Instance), including its governance model, usage strategy, and long-term direction.
•Salesforce CTO advisory: Help customers drive AI and digital transformation from an enterprise architecture or CTO advisor perspective.
•Change enablement and adoption: Plan change management and enablement programs and drive adoption to improve results after the solution is introduced.
•Proof of Concept (PoC): Take part in PoC design and validation to assess solution feasibility.
B. Project Execution & Support: Provide support or hands-on work at every stage, from requirements definition to release. Waterfall or Agile development is chosen based on the nature of the project.
•Project management: Take part in project planning, driving progress, and execution management.
•Requirements definition: Conduct requirements interviews, requirements analysis, and process facilitation.
•Design: Lead or take part in application design, architecture design, and detailed design, and review related deliverables.
•Development and testing: Lead implementation and testing, or define development standards and quality management processes.
•Migration and deployment: Carry out data migration and deployment to production, or define the migration strategy and support its execution.
•CI/CD: Help establish development standards and DevOps processes such as development environment design, build, and operations.
C. Governance & Optimization:
•Salesforce Governance: Help establish Salesforce governance mechanisms and the operating model of a CoE (Center of Excellence).
•Design Authority: Establish or take part in design review and architecture governance processes to ensure design quality.
•Design quality best practices: Provide design best practices and optimization recommendations to improve project delivery quality.
•Architecture Optimization: Run Org health checks, architecture diagnostics, and optimization recommendations for existing environments.
You're Our Person If...
•Hands-on experience: 7+ years of hands-on experience in any one of the following areas, having served in a main driving role: A. Strategy & Change Design; B. Governance & Optimization; C. Project Execution & Support
•Leadership: 3+ years of experience leading teams or projects (title not required).
•Communication: Able to communicate effectively with customer senior executives (including C-level) and relevant stakeholders, building consensus and moving projects forward.
•Communication: Strong cross-department and cross-role communication and collaboration skills, able to work effectively with different members.
•Learning and comprehension: Able to quickly understand business needs, Salesforce-related technical concepts, and project methodologies.
•Learning and comprehension: Willing and proactive in learning new technologies, and willing to use AI tools to improve efficiency and output quality.
•Core mindset: Able to practice critical thinking and unlearning.
•Core mindset: Not overly attached to past successes, and able to flexibly adjust your thinking and methodology for new technologies such as AI.
•Language: Chinese: native level.
•Language: English: business-level communication skills.
Even Better If...
•AI and data experience: Experience in projects involving AI, data applications, data governance, or AI agents.
•Global project execution: Hands-on experience with project communication and cross-border collaboration in English.
•Results from using AI to improve efficiency: Have actually used AI tools to improve efficiency or delivery quality in consulting services or system implementation.
•Certifications: Salesforce-related certifications preferred, such as Application Architect or System Architect.
What This Role Offers for Your Career
•Grow into a full-spectrum architect: Build complete hands-on experience in strategic planning, architecture design, project delivery, and governance optimization by taking part in transformation projects at different stages.
•Expand AI and CRM expertise: Keep up with the latest trends and applications in AI and CRM to deepen your expertise and widen your career path.
•Build experience on key transformation projects: Strengthen architectural judgment, cross-department collaboration, and project leadership through challenging, representative customer projects.
•Develop diverse career paths: We will offer suitable development opportunities and growth stages based on your background, career direction, and personal traits.
