About the Role
Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year.
A Day in the Life
As one of three comprehensive portfolios at Medtronic, Neuroscience is dedicated to improving the lives of people living with neurological disorders, spine conditions, and chronic pain. Guided by our Mission—to alleviate pain, restore health, and extend life—we develop technologies and therapies that help people regain function, reduce pain, and return to the activities that matter most.
Our Neuromodulation Operating Unit provides advanced therapies for chronic pain, movement disorders, and other neurological conditions. Through therapies such as spinal cord stimulation and targeted drug delivery systems, we deliver personalized treatments that restore function, reduce symptoms, and improve quality of life worldwide.
At Medtronic, the Sales Support Representative I, Pain Interventions is an entry level role that will provide an opportunity to learn about the Pain Interventional business while becoming a clinical and technical expert for Pain Interventional Therapies. This role will assist with managing and maintaining the territory's base business by initiating and supporting many clinical and tactical territory events and projects. The Sales Support Representative will work with the clinical and sales partners to coordinate, support, and ensure proper coverage and products for Operating room events, as well as other tactical territory needs.
This is a field based position covering the territory from Fairfax, VA to Annapolis, MD. 65% travel within the territory is expected for this role.
Primary Responsibilities
•Support implantable devices for specific therapies to physicians, institutions, payors, and other appropriate medical staff
•Partner with strategic implanting centers to develop the account/implanter practice through:
•providing product and therapy technical support and service,
•including consultation at strategic management and analysis of sales trends,
•utilization of appropriate Neuro business partners to present marketing and business plans to accounts for territory development and growth
•Ensure personal understanding of all quality policy/system items that are personally applicable
•Follow all work/quality procedures to ensure quality system compliance and high quality work
•Partner with Sales Colleagues to grow existing Pain and Interventional business and identify and develop new opportunities
•Work in partnership with Sales and Clinical Colleagues, utilizing corporate resources to generate revenue and meet/exceed quota
•Implement approved marketing strategies
•Respond to customer complaints in accordance with Medtronic policy and advise District Sales Manager and Medtronic promptly of any situation beyond scope of authority
•Stay attentive to competitor's product and merchandizing practices and keep the District Sales Manager informed concerning them
•Maintain up-to-date customer record books and other records in accordance with District Sales Manager instructions
•Prepare and submit call reports as required by District Sales Manager
•Attend and participate in sales meetings, training programs, conventions, and trade shows as directed
•Cooperate with all personnel on the execution of Company programs
•Create and implement an annual business plan with quarterly updates
•Provide service to customers per their individual needs
•Respond in a timely manner to all reporting requirements and requests
•Manage business within assigned budgets and with Medtronic profitability in mind
Required Qualifications
•High School Diploma (or equivalent) AND 4+ years of relevant sales, clinical, or related experience in medical devices, medtech, healthcare, or life sciences
•OR Associate's Degree AND 2+ years experience of relevant sales, clinical, or related experience in medical devices, medtech, healthcare, or life sciences
•OR Bachelor's Degree
Preferred Qualifications
•Experience calling on physicians in one or more of the following or related referral accounts – Neurology, Physiatrist, Oncology, Internal Medicine, or Primary Care Physician/GP
•Minimum of 1 year referral and therapy development
•Solid knowledge of the Reimbursement climate
•Experience with surgeons
•Familiarity with the operating room
•Solid job skills in business planning/consulting and territory financial analysis; preferred knowledge of managed care
•Experience / knowledge of Physiology/clinical therapies
•Experience with / knowledge of Implantable devices
•Conceptual/consultative sales skills
•Ability to follow all work/quality procedures to ensure quality system compliance and high quality work
•Proven leadership abilities and experience in selling value-added programs
•Accustomed to working independently with a high degree of accountability
Other Job Requirements
While performing the duties of this job, the employee is regularly required to stand, sit, walk, talk, hear and reach with hands and arms. The employee frequently is required to use hands to finger, handle, or feel objects, tools, or controls. Specific vision abilities required by this job include normal vision.
Must have a valid driver's license and active vehicle insurance policy. The driving record will be reviewed and considered as part of the application. Must be able to drive approximately 50% of the time within assigned territory and may require overnight travel.
For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
U.S. Work Authorization & Sponsorship
U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package.
Salary ranges for U.S (excl. PR) locations (USD): 45,000-45,000.
The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location.
In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals.
The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).
Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan.
The application window for this opening is anticipated to close on 10 Nov 2026.
