A Day in the Life
Responsibilities may include the following and other duties may be assigned.
•Conducts on-site education and/or consulting.
•Supports field personnel in providing the best possible outcomes and service for Medtronic customers.
•Partners with sales colleagues to develop and execute plans of sales for within one or more business unit(s).
•Participates in conventions, forums, and meetings to increase product awareness.
•Works closely with Clinical Lead, Clinical Management and Regional Sales team to provide customer case and sales support.
•Identifies and facilitates execution on growth opportunities with Sales and Clinical Support Team.
•Serves as a technical resource to support sales of a specific medical product or solution.
Required Knowledge and Experience
•Bachelor's degree required
•At least 5 years of relevant clinical, medical device, healthcare, or sales support experience
•Strong learning agility and willingness to develop clinical and technical expertise
•Good communication, presentation, and interpersonal skills
•Ability to work in a team environment and support customer-facing activities
•Willingness to travel as required
•Good English comprehensive skills to attend original training & document self-learning
•Experience in medical devices, hospital environment, or clinical support role
•Exposure to case support, product training, or therapy education
•Ability to build relationships with healthcare professionals and internal stakeholders
•Basic understanding of sales support and customer service principles
Specialist Career Stream
Typically an individual contributor with responsibility in a professional discipline or specialty. Delivers and/or manages projects assigned and works with other stakeholders to achieve desired results. May act as a mentor to colleagues or may direct the work of other lower level professionals. The majority of time is spent delivering and overseeing the projects – from design to implementation - while adhering to policies, using specialized knowledge and skills normally acquired through advanced education.
Differentiating Factors
Autonomy: Seasoned individual contributor. Works independently under limited supervision to determine and develop approach to solutions. Coaches and reviews the work of lower level specialists; may manage projects/processes.
Organizational Impact: May be responsible for entire projects or processes within job area. Contributes to the completion of work group objectives, through building relationships and consensus to reach agreements on assignments.
Innovation and Complexity: Problems and issues faced are difficult, and may require understanding of multiple issues, job areas or specialties. Makes improvements of processes, systems or products to enhance performance of the job area. Analysis provided is in-depth in nature and often provides recommendations on process improvements.
Communication and Influence: Communicates with senior internal and external customers and vendors. Exchange information of facts, statuses, ideas and issues to achieve objective, and influence decision-making.
Leadership and Talent Management: May provide guidance, coaching and training to other employees within job area. May manage projects, requiring delegation of work and review of others' work product.
Benefits & Compensation
Medtronic offers a competitive salary and flexible benefits package.
