About the Role
MarketStar is seeking an experienced Manager to lead the day-to-day delivery, client engagement, and operational excellence for a sales program supporting the Education sector across global markets, with a particular focus on Gemini and Google solutions. Based from our local office and reporting to the Global Director in the United States, this role serves as the strategic bridge between MarketStar, client stakeholders, and the wider program team. The successful candidate will combine strong client leadership, commercial acumen, and operational discipline to translate client objectives into clear execution plans. You will make independent, data-driven decisions while managing international teams, driving revenue performance, and ensuring your organization has the direction and resources required to exceed program goals.
Location: Hybrid, Leopardstown, Dublin 18
Responsibilities
•Client Leadership & Strategy: Serve as the trusted advisor, primary day-to-day contact, and escalation point for Google stakeholders. Build strong executive-level relationships, manage expectations, and develop and deliver monthly, quarterly, and annual business reviews.
•Operational Execution & Administration: Lead the operational performance of a EDU team. Oversee resource planning, workforce management, budget alignment, and compliance while creating and executing strategies that improve productivity, efficiency, and customer outcomes.
•Sales & Performance Management: Monitor sales performance, pipeline development, and key business metrics. Identify trends, utilize forecasting, and drive corrective actions to consistently achieve and exceed revenue targets.
•Team Development: Coach and mentor Product Advisor, Technical Account Manager, and Inside Sales reps through performance management, talent development, and succession planning. Foster a culture of accountability, collaboration, and high performance.
•Cross-Functional Collaboration: Partner closely with global MarketStar leadership, Operations, Revenue Operations, HR, Enablement, and Finance to effectively support sales opportunities and complex customer engagements.
•Agile Problem Solving & Communication: Proactively mitigate risks, independently resolve operational challenges, and lead change management efforts. Maintain strong decision-making practices and establish highly effective operating cadences across global time zones (including local and US differences).
Success will be demonstrated through strong client satisfaction, effective stakeholder communication, consistent program execution, improved sales performance, and disciplined management of risks.
To operate as a trusted senior leader for the program, you must be:
•High autonomy process builder + executor: Capable of designing clear operational strategies and independently driving them through to completion.
•Good at cross-functional collaboration: Possessing a strongly sales-focused and operational mindset, paired with the technical aptitude required to leverage resources effectively.
•Great communicator: Demonstrating proven success managing complex communications and establishing operating cadences across different global time zones.
•Solid cultural leader: Utilizing emotional intelligence to support and bridge the combination of local market nuances, MarketStar's culture, and Google's expectations.
•Google ecosystem native: While not strictly required, prior Google Experience would be a distinct plus and will accelerate your ability to succeed in this role.
Requirements
•Third level qualification in Business, Management, Education or equivalent experience.
•3+ years of leadership experience managing teams and/or people leaders.
•5+ years of experience in sales, client services, account management, or business operations within a complex, multinational, or enterprise-level environment.
•Proven ability to lead teams to achieve complex commercial, pipeline, productivity, and revenue objectives.
•Exceptional written, verbal, and executive presentation skills, with the ability to influence stakeholders and communicate effectively across frontline and senior leadership.
•Advanced analytical capabilities with experience utilizing business intelligence and CRM tools (e.g., Salesforce, Power BI).
•Experience working with geographically distributed teams and managing competing priorities in a fast-paced, client-facing environment.
•Experience partnering with technical or solutions-focused resources to support sales and customer engagements.
•Strong organizational and project management skills with a proactive, commercially minded approach.
•Experience within technology, SaaS, cloud, artificial intelligence, education technology, or Google-related sales environments.
•Previous experience supporting multi-country sales programs.
Benefits & Conditions
In our commitment to our "We Care" value, we believe in providing employees with valuable mental and physical well-being benefits including:
•Comprehensive VHI Health cover from day one
•Structured training & career development opportunities
•Education reimbursement
•Paid birthday leave
•Personal Hardship Loan Program
•Mental health and 24/7 employee assistance program
•Bike To Work Scheme / Taxsaver Leap Card Scheme
•Top-performer and tenure awards
Compensation Range: €70,000 - €80,000 EUR. The pay for this position is basic salary per annum of €70,000 with an additional variable bonus component of €10,000. There are several factors to consider including but not limited to, the role's responsibilities, experience, location, education/training, internal equity, and key skills.
