About the Role
We are looking for a German-speaking Sales Process Specialist who will support ULS' sales professionals in administrative tasks, including: quote generation, order processing and booking, pre- and post-sales support. Join our team and explore the world of safety testing & certification.
Responsibilities
•Responds to ULS customers via email, online inquiries or phone calls to address questions and provide appropriate support.
•Promotes UL Solutions' services and encourages potential clients to partner with us.
•Collaborates with Engineers and Laboratory teams in pre- and post-sale actions to ensure customers are meeting safety requirements.
•Supports sales professionals by performing (included but not limited to) admin-related tasks.
•Connects customers to appropriate UL personnel (Sales Executives, Engineers, Laboratory Technicians etc.) when needed.
•Proactively engages other teams to anticipate problems, improve delivery and develop solutions that improve customer experience.
•Meets established timelines for pre- and post-sales activities, presenting a strong customer focus and engagement.
•Ensures that follow-ups with customers are scheduled and supports the process of turning quotes into orders.
Requirements
•High School/Technical School diploma.
•Working experience in sales-related roles, preferably sales support, technical sales, would be nice to have.
•B2/C1 level of English and German languages is a must.
•Advanced in MS Office (Word, PowerPoint, Outlook, Excel).
•Pro-active approach and ability to build and maintain strong relationships.
•A strong team player.
•Familiarity with Salesforce or other CRM software would be desirable.
Total Rewards
Salary range varies by location and local market conditions - for Poland the annual salary range for this position is 79,400-105,800 PLN gross and is based on multiple factors, including job-related knowledge/skills, experience, geographical location, and other factors. This position is eligible for additional sales incentive with a target payout of 20% of base salary. You'll also enjoy annual paid leave, access to ULS University to support continuous learning and career growth, two volunteering days each year to participate in community activities, and flexible working arrangements designed to help you balance work and life.
This role is gender-neutral and open to all qualified applicants, regardless of gender identity.
