О компании
We create responsible logistics for an exciting future! Our strategic dream is to become a leader in the logistics sector in Europe by 2026. This ambitious goal makes our daily work even more meaningful and inspires us to surpass ourselves. Together, by creating a modern and advanced international company, we foster an open and friendly corporate culture where everyone is treated with respect. Join the Girteka Group and take the lead of your career with the company that is setting impressive possibilities to grow.
Задачи
•Manage and grow a portfolio of dedicated customers across Europe, acting as their main point of contact
•Build and maintain strong customer relationships by delivering high-quality service via phone, email, and chat
•Identify and develop business opportunities through up-selling and cross-selling to drive revenue growth
•Provide accurate and timely information on shipment tracking, delivery timelines, contracts, and logistics inquiries
•Negotiate and optimize agreements in line with market conditions and company objectives to ensure profitability
•Collaborate with operations, finance, and legal teams to resolve transportation issues and ensure smooth service delivery
•Maintain accurate customer records, manage documentation, and work effectively with CRM and internal systems
•Monitor market trends, analyze performance data, and contribute to revenue and shipment targets while maintaining service excellence
Требования
•Proven experience in customer service, sales, or account management (preferably in international sales or logistics)
•Strong communication and negotiation skills, with the ability to build long-term partnerships and close deals effectively
•Excellent organizational, time management, and multitasking abilities, capable of managing multiple accounts and large volumes of information
•Analytical and problem-solving mindset, with confidence in using data to support business decisions
•High level of accuracy, responsibility, and attention to detail
•Strong English language skills (both written and spoken); additional languages are an advantage
•Higher education degree and solid computer literacy, including MS Office and CRM systems
Условия
•Many of our managers started their careers in entry-level positions at Girteka Group. Every year, around 30% of our colleagues advance to new roles and grow their careers within the company
•Continuous investment in employees through internal and external training programs, seminars, mentoring opportunities, leadership development initiatives, and language courses
•Comprehensive health insurance
•Support for an active lifestyle through a community of gym-goers and athletes
•Working in international teams, collaborating toward shared goals, exchanging experiences, and celebrating achievements together
•Recognition through work anniversary rewards, recognition for values-based behavior, and additional benefits, including a day off on your birthday, holiday gifts, team-building events, employee initiatives, like-minded clubs, and access to exclusive partner discounts
•From 4110 to 5140 Gel (before tax). The final offer will depend on the candidate's experience, competencies, and overall fit for the role
