About the Company
Royal York Property Management is a full-service residential property management company serving property owners across Canada. We help owners protect their investments and simplify the day-to-day through a structured, process-driven management approach. We're hiring a Sales Manager to lead our remote Sales team.
Responsibilities
•Lead and coach a team of remote Sales Representatives to hit weekly and monthly targets
•Drive daily execution: speed-to-lead, demos, follow-up discipline, client sign-ups, onboarding progress, CRM activity, and pipeline movement
•Review call recordings, transcripts, CRM notes, tasks, follow-ups, and performance reports
•Run 1:1s, call coaching, pipeline reviews, and performance scorecards
•Hold team members accountable for missed follow-ups, weak demos, low conversion, poor CRM discipline, and stalled files
•Coach the team on discovery, demos, objection handling, urgency, closing, onboarding, and client communication
•Monitor active files to ensure clients move efficiently from initial inquiry through onboarding and handoff to Property Management
•Handle underperformance properly: early warning metrics → coaching plan → PIP → decision
•Report team performance clearly to leadership
•Support hiring by helping evaluate candidates and identify top performers
•Improve team output using AI tools, reporting, call summaries, QA, and coaching insights
Requirements
•Proven experience managing a fully remote sales team. You've led reps across time zones, held accountability virtually, reviewed CRM activity, coached from call recordings, and driven performance through cadence, coaching, and scorecards
•8+ years total sales experience
•4+ years sales management experience with real examples of improving team performance
•2+ years managing a fully remote sales team
•Experience managing 8–15+ direct reports or similar scope
•Strong CRM, dashboard, and reporting discipline
•Confident, direct leader who holds standards without creating chaos
•Strong coaching ability based on real calls, real files, real data, and real results
•Strong understanding of inbound sales, demos, consultative selling, onboarding, follow-up management, and pipeline management
•Comfortable using AI tools in day-to-day sales management
•Advanced experience with CRMs and team-wide dashboards/reports
•Ability to work Eastern Time business hours
•Noise-cancelling headset
•Computer with 16GB RAM minimum
•Dual monitor setup + webcam
•100 Mbps internet speed minimum
•Reliable, quiet remote work environment
Conditions
•$60,000 CAD annually based on experience + Quarterly Bonuses, with the opportunity to earn up to approximately $84,000+ CAD annually
