About
MoveSmart Rentals helps property owners lease their rental properties with more structure, visibility, and follow-up. We support owners through inbound inquiries, demos, follow-ups, signed owner files, listing readiness, showings, offers, upsell opportunities, and move-in progress. We're hiring a Sales Manager to manage our remote Account Manager team. This is not a cold-calling sales floor. The team handles warm inbound owner leads, demos, follow-ups, active owner files, offer presentation, and conversion opportunities.
Responsibilities
•Lead and coach a team of remote Account Managers to hit weekly and monthly targets
•Drive daily execution: speed-to-lead, demos, follow-ups, CRM activity, pipeline movement, owner sign-ups, upsells, offers, and file progress
•Review call recordings, transcripts, CRM notes, tasks, follow-ups, and performance reports
•Run 1:1s, call coaching, pipeline reviews, and performance scorecards
•Hold Account Managers accountable for missed follow-ups, weak calls, low conversion, poor CRM discipline, and stalled files
•Coach the team on demos, objection handling, urgency, closing, upsells, offer presentation, and owner communication
•Handle underperformance properly: early warning metrics → coaching plan → PIP → decision
•Support hiring by helping evaluate Account Manager candidates and identify strong performers
•Improve team output using AI tools, reporting, call summaries, QA, and coaching insights
Requirements
•Proven experience managing a fully remote sales team. You've led reps across time zones, held accountability virtually, reviewed CRM activity, coached from call recordings, and driven performance through cadence, coaching, and scorecards.
•8+ years total sales experience
•4+ years sales management experience with real examples of improving team performance
•2+ years managing a fully remote sales team
•Experience managing 8–15+ direct reports or similar scope
•Strong CRM, dashboard, and reporting discipline
•Confident, direct leader who holds standards without creating chaos
•Strong coaching ability based on real calls, real files, real data, and real results
•Comfortable managing inbound sales, follow-up, warm leads, upsells, and file movement
•Comfortable using AI tools in day-to-day sales management
•Advanced experience with CRMs and team-wide dashboards/reports
•Ability to work Eastern Time business hours
•Noise-cancelling headset
•Computer with 16GB RAM minimum
•Dual monitor setup + webcam
•100 Mbps internet speed minimum
•Reliable, quiet remote work environment
Conditions
•$60,000 CAD annually based on experience + Quarterly Bonuses, with the opportunity to earn up to approximately $84,000+ CAD annually
