About
Hart Shoreditch Hotel London, Curio Collection by Hilton is a boutique lifestyle hotel based in the cultural, creative and trendy scene of Shoreditch. We are currently on the hunt for a dynamic and charismatic Connections Rainmaker. Our team strives to be friendly, supportive and inclusive and we are always looking for people who live and breathe these values.
Responsibilities
•Drive revenue opportunities across Groups & Events, Restaurant & Bar, Business Travel, Consortia and other key market segments
•Proactively generate new business through sales calls, networking, client meetings, trade shows, business trips, sales missions and industry events both domestically and internationally
•Develop and maintain strong relationships with key customers, partners, agencies and local businesses to maximise commercial opportunities
•Maximise sales leads, conversion, repeat and future business on all relevant segments
•Organise and host show rounds, client entertainment and fam trips to support prospecting, conversion and account development
•Work closely with Marketing & Partnerships team to develop local collaborations, partnerships and initiatives that generate incremental revenue and strengthen the hotel's brand
•Monitor and report on market trends, competitor activity, customer behaviour, demand patterns and emerging business opportunities to identify new sales opportunities
•Provide regular reporting and business intelligence on sales activity, pipeline, leads, conversion, account performance, market trends, competitor movements and ROI across sales activities
•Prepare monthly business reviews and maintain accurate sales reporting
Requirements
•Self-driven and entrepreneurial generating new business, building networks and converting relationships into revenue
•Proactive networker building strong relationships with different groups of people
•Excellent sales, negotiation and influencing skills
•Strong commercial acumen with the ability to identify revenue opportunities and maximise conversion
•Strong analytical skills with sales data and market intelligence, turning insights into clear sales actions
•Highly organised with strong pipeline, account and activity management skills
•Confident presenter and brand ambassador representing the business to clients, partners and industry contacts, including sales pitches, show rounds and client events onsite/offsite
•Flexible and adaptable, able to respond positively to changing business needs and a variety of work situations
•Willing and able to travel, attend industry events and undertake client entertainment as required
•Self-motivated, accountable and resilient
•Knowledge of hotel sales, revenue generation and business development, ideally across Groups & Events, Food & Drink, Business Travel
•Good understanding of local, domestic and international markets, customer segments and competitive landscape
•Understanding of sales pipelines, conversion, account management, market trends and commercial performance
•Knowledge of relevant sales, marketing and networking channels such as event agencies, corporate contacts, travel/industry partners
•Previous experience in hotel sales, restaurant, venue sales, booking office
Conditions & Benefits
•Competitive pay – Competitive plus sales incentives SIP, with opportunities to grow your career with Hilton
•Incredible travel perks – Enjoy discounted hotel stays through the Go Hilton travel programme, with room rates as low as $40 USD per night at participating hotels worldwide
•Food and beverage discounts – Receive 50% off food and beverage at participating outlets
•Employee Meal Allowance – Helping you stay energised throughout your shift
•Generous holiday allowance – 28 days' holiday including bank holidays, increasing with service
•Pension scheme – Supporting you as you plan for the future
•High street discounts – Access a range of exclusive savings through Perks at Work
•Mental health resources – Through the Care for All hub, Team Members have access to wellbeing resources, alongside free counselling and support through the Employee Assistance Programme (EAP)
•Crisis Concierge – In times of loss, offers a single, compassionate point of contact for practical support and emotional care
•Career development opportunities – Grow with Hilton through learning and development programmes designed to support personal and professional growth
•Recommend a Friend Scheme
•Work hours will be based on business needs, including evenings and weekends as required
