SumUp

Sales development representative in fintech

In short

Sales Development Representative role at SumUp, a fintech company serving over 4 million small merchants in 30+ countries with payment and POS solutions. Based onsite in Barcelona, the role involves outbound cold calling to qualify merchants and schedule appointments for the Field Sales team. It requires fluency in Finnish and English, strong phone communication skills, and prior experience with outbound outreach and cold calling in a fast-paced customer-facing environment.

About the role
At SumUp, we're on a mission to empower small merchants by making payments simple, accessible, and hassle-free. Today, we support over 4 million businesses in 30+ countries — and we're just getting started. As a Sales Development Representative (SDR), you'll be the first point of contact with future SumUp merchants, introducing them to a product that actually makes a difference.
Responsibilities
•Proactively reach out to businesses via targeted outbound calls to understand their needs and assess their fit for SumUp's POS and payment solutions
•Qualify merchants by gathering key business information and offering insights into how our products can support their operations
•Schedule high-quality, localised appointments for our Field Sales team to conduct in-depth demos, negotiate terms, and close deals
•Focus on outreach to merchants who haven't requested contact, using outbound tools, lead lists, and past opportunity data
•Play a key role in driving deal generation by ensuring Field Sales has a strong pipeline of well-matched, engaged prospects
Requirements
•Strong communication skills and a friendly, confident phone presence
•Fluency in Finnish and English
•Experience working directly with customers or clients in a fast-paced environment
•A track record in outbound outreach — comfortable starting conversations from scratch
•Some hands-on cold calling experience (and the resilience that comes with it!)
Nice to have
•Previous sales experience — not a must, but definitely a plus
Conditions & Benefits
•Competitive base salary + uncapped commission — your earning potential grows with your success!
•Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from the Barcelona office
•Office-first setup
•Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced
•A dedicated annual L&D budget of €2000 for attending conferences and/or advancing your career through further education
•Restaurant tickets, public transport ticket (50%), Health Insurance (50%)
•Urban Sports Club basic plan membership
•An amazing team and work environment that works with passion and purpose to achieve incredible results; regular breakfasts, team events, office parties and sports
•Break4me: 1-month sabbatical after 3 years of service
•Based in the heart of Barcelona
•Relocation bonus offered to support your move

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