Fiserv

Reconciliation Analyst II, Audit & Controls

In short

This on-site role in Hagerstown, Maryland monitors and validates complex cash reconciliations, bank and settlement activity, translating financial anomalies into risk and control insights. The company is Fiserv, a global fintech and payments provider, and the role sits within its Audit & Controls function supporting international settlement operations. It requires 4+ years of experience in treasury, balancing, audit, risk, internal controls, or settlement operations, plus strong Excel skills and a bachelor's degree in a related field. Sponsorship is not available: candidates must already hold unrestricted U.S. work authorization.

About your role
Support international settlement operations by applying strong reconciliation and financial analysis experience to assess exceptions, evaluate exposure, and strengthen audit and control outcomes. You will monitor complex reconciliations, perform or independently validate reconciliation activity when needed, and translate financial anomalies into clear risk and control insights. You will partner with process owners, management, Risk, Audit, and cross-functional teams to identify trends, evaluate control effectiveness, support remediation, and improve risk visibility across settlement operations.
What you'll do
•Monitor complex cash reconciliations and related bank and settlement activity, evaluating completeness, accuracy, aging, trends, and material exceptions
•Perform or independently validate complex reconciliations when needed to investigate discrepancies, confirm root causes, assess financial impact, or support escalations
•Analyze reconciliation results, financial activity, and exception patterns to identify potential operational, financial, payment, and control exposure
•Escalate material reconciliation, reporting, settlement, and control issues to the appropriate teams; assess business impact and support timely resolution and remediation
•Maintain clear records of issues, exceptions, root causes, risk assessments, corrective actions, and supporting evidence for management and audit review
•Partner with process owners, management, Risk, Audit, and cross-functional teams to evaluate control gaps and recommend sustainable process improvements
•Review recurring out-of-balance conditions and escalated exceptions, identify trends, and challenge whether corrective actions address the underlying risk
•Create and enhance reconciliation standards, controls, procedures, monitoring, and reporting for existing processes and new business activity as needed
Experience you'll need to have
•4+ years of experience in treasury, balancing, analytics, audit, risk, internal controls, financial operations, settlement operations, or a related field supporting risk identification and issue remediation
•Experience analyzing business processes, documenting risks and controls, and developing action plans to address control gaps or operational issues
•Experience preparing written materials and presenting findings, issue status, and recommendations to leadership and cross-functional stakeholders
•Experience using project management methods to organize work, define priorities, track deliverables, and coordinate multiple stakeholders
•Proficiency with Microsoft Excel (VL, pivot tables, macros), PowerPoint, and Word to support financial analysis, reporting, and control monitoring
•Bachelor's degree in Finance, Accounting, Analytics, Business, Risk Management, or related field or equivalent combination of education, related experience and/or military experience
Experience that would be great to have
•Experience completing complex reconciliations in settlement, balancing, accounting, or other transaction-processing operations
•Experience monitoring or reviewing reconciliations, interpreting financial anomalies, assessing control gaps and exposure, and supporting audit or issue-remediation activities
•Experience using Power Automate or similar reporting tools to improve reconciliation, monitoring, or evidence processes
How you'll work
•This role is on-site Monday through Friday in Hagerstown, MD. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
Sponsorship
•You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.
Benefits at Fiserv
•Fuel Your Life program to support your physical, financial, social, and emotional well-being
•Paid holidays and generous time away policies
•No-cost mental health support through Employee Assistance Programs
•Living Proof program to recognize your peers' extra effort with points redeemable for rewards
•Eight Employee Resource Groups to foster a collaborative culture and expand your network
•Unparalleled professional growth with training, development, and internal mobility opportunities
•Medical, dental, vision, life, and disability insurance options available from day one
•Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan
•Tuition assistance and reimbursement program
•Paid parental and military leave
Salary Range
$55,000.00-$75,000.00
These pay ranges apply to employees in Maryland. Pay ranges for employees in other states may differ. Certain Positions are Commissions eligible. This position is not eligible for an annual incentive opportunity and is also not eligible to earn commissions.

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