Описание: WhiteTech provides white-label and SaaS solutions for businesses in the financial ecosystem, including EMI, PSP, e-commerce, and open banking platforms. Its platform is designed for flexibility, scalability, and seamless integration.
Задачи:
•Investigate customer-reported bugs and product issues from initial report through final resolution
•Reproduce issues, identify root causes, and gather the necessary technical and business context
•Analyze logs, API requests, database records, historical tickets, documentation, and previous incidents to understand product behavior
•Collaborate with QA engineers, developers, Business Analysts, and other teams to obtain missing information and resolve issues
•Take ownership of support cases and follow up with stakeholders until a clear answer or solution is provided
•Validate bug fixes and perform targeted regression testing to ensure resolved issues do not affect related functionality
•Distinguish between defects, configuration issues, integration problems, data-related cases, and expected product behavior
•Prepare detailed bug reports with reproduction steps, evidence, logs, request and response data, and impact descriptions
•Search and maintain knowledge across documentation, historical cases, and internal systems to accelerate future investigations
•Identify recurring problems and contribute to improving QA, support, and incident investigation processes
Требования:
•3+ Years of experience in manual and semi-automated testing of web-based applications
•2+ Years of hands-on API testing experience, including auth flows, error handling, and payload validation
•Proven experience testing payment systems, transactional flows, and basic third-party integrations
•Experience with responsive design testing, browser developer tools, network analysis, and cross-platform validation
•Knowledge of Postman, Chrome DevTools, Swagger, and test management systems such as TestRail or Xray
•Understanding of frontend–backend architecture, including REST APIs, session handling, and data flows
•Working knowledge of SQL for data validation and backend consistency checks
•Solid understanding of SDLC, STLC, and Agile (Scrum/Kanban) development processes
•A strong pixel-perfect mindset and ability to quickly identify visual and behavioral UI issues
•Proactive and analytical, with the ability to work autonomously and a strong sense of ownership
Условия:
•Competitive compensation package commensurate with experience
•19 Business days of flexible paid time off
•Flexible hours within the CET time zone
•Friendly and supportive, values-driven work environment
•Opportunities to participate in conferences and community events as a participant and contributor
•Matrix organizational structure designed to streamline communication, remove barriers, and promote efficiency
