Sulzer

Proposal Specialist

In short

This role prepares technical and commercial proposals for pump repair, refurbishment, upgrade and aftermarket services at Sulzer's Birmingham Service Centre, a strategically important facility in a global engineering company. It works closely with customers, engineering, operations and sales teams to scope solutions, manage quotations and support conversion into orders. The role demands experience in proposals, quotations, technical sales or commercial support, with knowledge of pumps or rotating equipment seen as a strong advantage. Strong commercial awareness, communication skills and the ability to juggle multiple opportunities are central to the job.

About the role
At Sulzer, we are investing heavily in the continued growth of our Pump Services business, and there has never been a more exciting time to join our Birmingham Service Centre. As one of the most advanced and strategically important service facilities within our UK network, Birmingham is at the heart of our ambitions to expand our service capabilities, strengthen customer partnerships, and grow our market presence.
We're looking for a Proposals Specialist to play a key role in supporting this growth journey. Working closely with customers, engineering teams, operations and sales colleagues, you'll be responsible for developing high-quality technical and commercial proposals that showcase Sulzer's expertise in pump repair, refurbishment, upgrades and aftermarket services.
This is an opportunity to join a business with significant investment plans, influence future growth, and help scale one of the UK's leading Pump Services operations.
Your Main Tasks and Responsibilities
•Prepare timely, accurate and competitive technical and commercial quotations for pump repair, maintenance, refurbishment and upgrade opportunities.
•Review customer enquiries, specifications and technical requirements to develop tailored service solutions.
•Liaise with engineering, operations and service centre teams to define scope, costs, delivery schedules and commercial terms.
•Support the sales team in developing proposals that maximise value for both the customer and Sulzer.
•Build strong working relationships with customers, acting as a trusted point of contact throughout the quotation process.
•Follow up quotations and provide commercial support to improve conversion rates and win new business.
•Identify opportunities to promote additional Pump Services capabilities and expand customer engagement.
•Ensure all proposals are prepared in line with company procedures, customer expectations and commercial objectives.
•Contribute to the continued growth and development of the Birmingham Pump Services operation through process improvement and best practice sharing.
•Maintain accurate proposal records, pipeline data and forecasting information within CRM systems.
To Succeed in This Role, You Will Need
•Experience within a proposals, quotations, technical sales, applications engineering or commercial support role.
•Knowledge of pumps, rotating equipment or industrial mechanical systems would be highly advantageous.
•Strong commercial awareness with the ability to balance customer requirements and business objectives.
•Excellent communication skills and the ability to present technical information clearly and professionally.
•Strong attention to detail and the ability to manage multiple opportunities simultaneously.
•A collaborative approach, working effectively across sales, engineering and operations functions.
•Good analytical and problem-solving skills.
•Experience working within engineering service, manufacturing, repair or aftermarket environments would be beneficial.
What We Offer You
•A flexible approach to working, whilst maintaining strong day-to-day collaboration with the service centre and operational teams to ensure excellent customer outcomes and service delivery.
•A competitive basic salary
•Company-wide bonus scheme
•Paid overtime opportunities
•33 days annual leave
•Defined pension contributions
•Access to Medicash helping cover everyday health costs like dental, optical and physiotherapy, plus a range of wellbeing perks
•Confidential support via Employee Assistance Programmes
•Access to discounts on shopping, entertainment, lifestyle, plus opportunity to apply for Costco membership
•Discounted personal car leasing for you, your family and friends
•Long Service Awards celebrating your commitment
•Continuous learning opportunities through Sulzer Learning Pathways
•As a Sulzer Award holder of the MoD Defence Employer Recognition Scheme, Sulzer welcomes and supports veterans, reservists and Cadet Adult Volunteers with policies for training, camps and deployment, plus a growing internal military network

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