About the Role
Job Summary
The Sales Support Coordinator is responsible for providing administrative and operational support to the sales team. This includes processing orders, maintaining customer records, and coordinating with internal departments to ensure smooth sales operations. The role requires strong organizational skills and a customer-focused mindset.
This job profile is intended for experienced professionals who apply practical knowledge of a job area and work independently with general supervision. This job and its associated grade are specifically aligned with roles that have the following scope of responsibility: Small, Medium, Large organization.
Key Responsibilities
•Process sales orders and manage customer databases.
•Support sales team with quotes, reports, and documentation.
•Coordinate with logistics, finance, and marketing teams.
•Handle customer inquiries and resolve order-related issues.
•Maintain inventory of sales materials and literature.
•Assist in organizing sales meetings and events.
•Prepare and update sales performance reports.
Skills & Qualifications
•Typically a University degree (or equivalent work experience) and at least 3-4 years of relevant experience (or equivalent skills) are minimally required to carry out the role.
•Strong administrative and coordination skills.
•Proficiency in Microsoft Office and CRM systems.
•Excellent communication and customer service abilities.
•Attention to detail and ability to multitask.
•Experience in a sales support or operations role preferred.
