R10104171 Rental Coordinator (Open)
Location: Saint-Hyacinthe, QC (RDA) - Welding equipment rental
How will you CONTRIBUTE and GROW?
Under the direction of the branch manager, the position holder participates in the branch's daily operations and ensures that rental equipment is available to fulfill orders.
Main responsibilities
•Maintains a safe work environment by following Airgas/Red-D-Arc health and safety guidelines.
•Provides excellent customer service to all accounts.
•Follows up on business opportunities sent to the region via the Web, associations, etc.
•Responds quickly to customer requests.
•Ensures that counter customers are taken care of promptly, including for equipment returns.
•Processes credit card payments.
•Communicates daily with external sales representatives about inquiries and/or orders received.
•Prepares quotes for external sales and sends them by email to customers, as needed.
•Coordinates equipment needs for efficient order processing and cost control.
•Plans and manages customer orders with the coordinator and technicians.
•Communicates with the coordinator and technicians regarding equipment shipments and organizes order preparation for shipping.
•Ensures compliant drafting of rental contracts and related documents.
•Organizes transport and freight.
•Participates in purchasing from suppliers.
•Participates in inventories of parts and equipment.
•Performs other related tasks as needed.
Are you a MATCH?
Required qualifications
•Post-secondary education equivalent to a college diploma (DEC).
•More than three years of customer service experience in an industrial or rental environment (appreciated asset).
•Practical knowledge of positioning equipment, welding applications and related equipment (an asset).
Desired skills
•Leadership: Ability to guide and mentor employees. Ability to delegate and follow up effectively.
•Relationship building: Ability to communicate effectively.
•Decision-making: Ability to work autonomously while making decisions based on company policies and objectives.
•Problem-solving: Ability to proactively and methodically manage conflicting objectives and difficult situations.
Benefits
We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees.
Additionally, we offer our eligible employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for eligible employees' dependents, and an Airgas Scholarship Program for dependent children.
Associates who are members of collective bargaining units should review their bargaining agreement to determine whether they are eligible for some or all of the benefits described here and to see any special terms or conditions for eligibility.
About Airgas
Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation.
Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients.
