# Purpose of Role
This role plays a key part in driving the success of the department, branch and wider organisation by contributing to profit, growth, service excellence and strong producer and client relationships. The position requires a proactive, commercially minded approach to managing business performance, supporting sustainable portfolio growth and delivering high-quality underwriting outcomes. It also involves building trusted relationships with brokers and internal stakeholders, identifying opportunities to grow the book, and helping to ensure Chubb continues to deliver a consistent, responsive and market-leading service.
Key Accountabilities & Responsibilities
Book Management & Underwriting
•Achieve new business, rate and retention targets for the assigned book of business.
•Use portfolio analysis and retention strategies to support revenue and profit goals.
•Work with NUC and internal stakeholders to align book management strategy and maintain a consistent message with brokers.
•Monitor open claims for assigned accounts and make recommendations where needed.
•Prepare thoroughly for account reviews, demonstrating knowledge of risk, industry trends, the competitive environment and Chubb's products and capabilities.
•Adhere to underwriting, compliance and file documentation standards and workflows.
•Within delegated authority, evaluate and accept or decline new lines, renewals and endorsements.
•Assess risks outside authority and make recommendations for acceptance or declination.
•Provide input to the Manager on profit analysis, premium planning and market/environment analysis as required.
Sales, Marketing & Broker Management
•Achieve individual producer targets in line with the business plan.
•Develop and implement business development strategies to prospect for new business across SBU/product lines and broker segments.
•Collaborate with internal stakeholders to maximise sales and marketing outcomes.
•Manage the sales pipeline to identify and develop new business prospects.
•Manage broker and key account relationships through proactive communication, visits and collaboration to retain and grow business.
•Visit assigned producers to discuss risks, communicate Chubb's appetite and generate new business.
•Monitor producer performance across quality, volume and mix of business, and address any gaps against underwriting and marketing goals.
•Plan and deliver a regular underwriting travel programme to support business development and producer engagement.
•Manage resources and expenses in a responsible and strategic manner.
What you'll bring to the role
•Ability to identify and implement smart solutions to unique underwriting situations.
•Strong knowledge of pricing, alternative risk transfer and reserve development.
•Good understanding of key Branch accounts.
•Awareness of other departments' underwriting appetites and interdepartmental relationships.
•Sound judgement and confidence to recommend coverage tailoring and policy wording.
•Familiarity with key competitor products and services.
•Strong negotiation skills to achieve positive business outcomes.
•Ability to work collaboratively and influence decisions.
About Chubb
Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, Chubb assesses, assumes and manages risk with insight and discipline, and services and pays claims fairly and promptly. The company is defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs approximately 40,000 people worldwide.
Benefits include a flexible working approach via the "My One Thing" initiative, education assistance, dress for your day every Friday, promotion of health and wellbeing (including discounted health insurance, daily breakfast and fresh fruit), and the option to enrol into the Chubb Limited discounted stock purchasing scheme.
