About CHANEL
CHANEL creates, manufactures, and distributes luxury products, including ready-to-wear, accessories, fragrances, makeup, skincare, jewellery, and watches. Founded in 1910, the independent company employs more than 32,000 people worldwide and promotes craftsmanship, creativity, and a positive impact on people, the environment, and communities.
Responsibilities
•Coordinate the full CRM campaign production cycle, from briefing to launch, to ensure campaigns are delivered on time
•Drive campaign QA and validation phases across all divisions to strengthen deliverable quality
•Track production to facilitate collaboration between CRM Marketing teams, Activation Consultants, and Production partners
•Contribute to improving campaign execution processes and operational efficiency
•Monitor campaign progress and performance to support team decision-making
Requirements
•Strong project coordination and organisational skills, including the ability to manage multiple deadlines
•Initial knowledge of digital marketing and CRM fundamentals
•Rigour, analytical thinking, attention to detail, and a quality-first approach
•Proficiency in Microsoft Office (Excel, PowerPoint, Outlook) and comfort with digital tools
•Fluency in French and English; excellent communication skills and a collaborative mindset
Conditions
•Six-month internship starting in January 2027
•Learning opportunities include the full CRM campaign production lifecycle, European-level customer journey management, stakeholder management in an international environment, campaign operations across three divisions, and CRM execution and quality assurance
•Wellbeing programmes, learning and development opportunities, parental leave for all parents globally, and competitive rewards
