About the Role
We are looking for an experienced Senior Product Manager - Trust & Safety to join a rapidly growing international AI technology company with more than 50 million users worldwide. The company develops AI-powered consumer experiences that allow users to interact with AI characters through conversations, voice, image generation and video. This is a newly created, high-impact role focused on taking full product ownership of trust, safety and compliance capabilities across a large-scale consumer platform.
Responsibilities
•Take end-to-end ownership of trust, safety and compliance features across a large-scale AI consumer platform.
•Define, prioritise and execute the product roadmap for safety-related capabilities.
•Work directly with engineering teams to design, develop, implement and improve safety features.
•Lead product initiatives involving AI content moderation, age verification and red-teaming capabilities.
•Translate safety requirements and regulatory considerations into functional product specifications and deliverable solutions.
•Make independent product decisions balancing user safety, regulatory compliance and commercial or user experience impact.
•Define and optimise content detection thresholds and moderation decision criteria.
•Evaluate and manage false positives and false negatives within automated safety systems.
•Design and improve human review workflows and escalation mechanisms.
•Collaborate with technical teams to assess moderation effectiveness and identify opportunities for improvement.
•Evaluate the operational and product implications of different safety controls.
•Partner closely with the CTO, Legal & Safety Lead and Product Lead on safety priorities and regulatory challenges.
•Assess risks associated with AI-generated content and emerging platform safety issues.
•Review sensitive user reports and safety incidents when necessary to inform product decisions.
•Take accountability for feature delivery, implementation quality and measurable safety outcomes.
•Continuously improve safety systems as the platform scales and regulatory requirements evolve.
Requirements
•Minimum 5 years of professional Product Management experience, including substantial ownership of product decisions, delivery and outcomes.
•Proven experience independently owning and delivering product features rather than exclusively coordinating teams or documenting requirements.
•Strong understanding of trust and safety, platform safety or regulatory challenges within digital products.
•Demonstrated ability to make practical safety and regulatory trade-offs, with concrete examples of decisions taken and their impact.
•Solid technical understanding of safety systems, including detection thresholds, false positives, false negatives and human review processes.
•Ability to work directly with engineers to design and deliver technically complex product features.
•Strong product judgment and ability to balance regulatory obligations, user protection and product performance.
•Experience translating complex safety or compliance requirements into actionable product development initiatives.
•Ability to independently prioritise product work, make decisions and take accountability for results.
•Strong analytical thinking, problem-solving skills and attention to detail.
•Excellent communication and cross-functional stakeholder management skills.
•Ability to collaborate effectively with engineering, product, legal and safety stakeholders.
•Comfortable operating autonomously in a fast-paced, high-growth technology environment.
•Currently based in Europe and available to work fully remotely.
•Willingness to work under a full-time B2B contractor agreement.
Conditions
•Competitive senior-level compensation package based on experience.
•Fully remote working arrangement from Europe.
•Full-time B2B contractor engagement.
•Opportunity to establish and own the trust and safety product function in a newly created role.
•Significant autonomy and responsibility for high-impact product decisions.
•Direct collaboration with the CTO, Legal & Safety Lead and Product Lead.
•Opportunity to develop safety capabilities for an AI platform serving more than 50 million users worldwide.
•Hands-on ownership of AI moderation, age verification and safety-related product initiatives.
•International working environment within a rapidly growing technology company.
•Opportunity to influence the safety, compliance and long-term development of innovative AI-powered consumer products.
