Talent Systems, LLC

Product manager in casting software

In short

This role owns the performer experience and mobile apps for Spotlight, a casting software product from Talent Systems, a leading casting and auditioning technology provider for the entertainment industry. It requires at least 2 years of B2C product management experience, strong data analysis skills, and knowledge of subscription management, churn mitigation and agile practices. The job is office-based in London, full-time, at a middle (mid) seniority level.

About
Talent Systems, LLC is the leading technology solution provider for casting and auditioning to the entertainment industry. Casting directors and agents worldwide use Talent Systems' portfolio of products, including Casting Networks®, Cast It Systems, and Spotlight, to source and manage talent across film, television, commercials, theatre and digital projects, powering an unparalleled, global casting software ecosystem.
Responsibilities
•Own the Spotlight performer experience, conceiving of and delivering products and features that drive value for our subscribers.
•Own a world class mobile experience, including native Android and iOS apps.
•Collaborate with key business partners to help drive product strategy and deliver an ambitious roadmap.
•Regularly meet your customers and users, conducting focus groups and sending regular [surveys/updates].
•Collaborate with engineering, design and cross functional teams to launch amazing products with impact.
•Act as the first point of contact for issue triage, resolving most issues and problems independently.
•Work with and experiment with AI-powered tools to rapid prototype ideas, enhance our process and analyze data.
•Act as a point of contact for stakeholders, answering questions and providing updates on product status, features, and timelines.
•Conduct user research and market analysis, helping to identify customer needs, market trends, and competitive opportunities.
•Contribute to the continuous improvement of our product management processes and tools, helping us to be more efficient and effective.
•Build insightful dashboards and reports that measure the effectiveness of your products and can use data to inform product decisions.
Requirements
•Minimum 2 years product management experience, including B2C experience.
•Strong data analysis and reporting skills.
•Knowledge of subscription management and churn mitigation techniques.
•Knowledge of agile working practices (Scrum, Kanban etc).
•An eye for design excellence and a strong understanding of UX.
•Multi-variate testing experience and acquisition funnel optimisation experience (customer sign up etc).
•Experience with subscription products and customer acquisition/retention (including churn mitigation).
Conditions
No conditions stated in the posting.

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