About GetYourGuide
GetYourGuide is the globally leading marketplace for unforgettable travel experiences. Travelers use GetYourGuide to discover the best things to do in a destination. Since its founding in 2009, people from all over the world have booked more than 150 million tours, activities, and attraction tickets through GetYourGuide. Powered by a global team of over 1000 travel experts and technologists, we are headquartered in Berlin and have 17 local offices around the world.
Responsibilities
•Develop and own a 12+ month vision and strategy for the traveler context domain, define how we win in it, and take full responsibility for the outcomes.
•Identify where the non-incremental impact sits and sequence the roadmap to reach it.
•Operate in a domain that is being defined as you build it.
•Break an open-ended platform problem into a phased, coherent plan, and make confident calls with incomplete information.
•Choose the few use cases that prove the platform, and be explicit about what we will not build.
•Balance the depth a single consumer wants against the breadth the platform needs, and sequence to maximise learning.
•Build trust with consuming teams across Growth, Retention, Search, Care and Supply, and negotiate the line between what we own and what they own.
•Proactively manage the dependencies and handoffs that keep the strategy executable.
•Make the platform legible to the rest of the company, from engineers to executives.
•Create demand where none exists yet by showing teams what becomes possible, then convert that into committed adoption.
•Set the technical bar for the team and work credibly with data scientists and engineers on identity resolution, feature and embedding design, and serving architecture.
•Bring a clear point of view on when a heuristic beats a model, and on build versus buy versus partner.
•Validate the layer with real consumers and real traffic.
•Design the tests that show a shared representation outperforms the local copies teams build today.
•Represent the interests of our users and our internal consumers at every level of the organization.
•Act with openness and transparency with your team, your peers and executive leadership, and coach others on the craft of building platform products.
Requirements
•6+ years of professional experience in product management, including at least 2 years at Lead level or with equivalent scope, and meaningful time spent on data, machine learning or platform products.
•Demonstrated ownership of a product area whose users are other teams, such as an internal platform, an API or a data product, including strategy, KPI definition, goal setting and adoption, not only delivery.
•Strong data literacy: comfortable querying and interpreting large datasets, designing experiments, and working day to day with data scientists and analysts.
•A working understanding of the machine learning lifecycle and how it differs from software delivery, plus the judgment to know when analytics and good heuristics are the better answer.
•A track record of building alignment across a large and varied set of stakeholders, including senior leadership, in a way that is consistent with our Guiding Principles.
•Excellent written and verbal communication skills in English.
Nice to have
•Experience with customer data platforms, identity resolution, segmentation or personalization systems.
•Experience putting LLMs into production.
•Experience in a marketplace or another two-sided platform.
•An engineering or analytics background.
Benefits
•Annual personal growth budget and mentorship programs for continuous learning and development.
•Work from anywhere in the world for 30 days per year.
•A hybrid working approach with three days of in-office collaboration (Mon, Tue, Thu) and two days of optional at-home focus time.
•Opportunities to collaborate and socialize with team members through quarterly team events and yearly company-wide events.
•Monthly transportation and fitness budget.
•Discounts for you, your friends, and family on GetYourGuide activities.
•Language reimbursement program.
•Health and wellness benefits.
