About the Role
We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.7 on Trustpilot, based on 60,000 reviews. Our culture puts customer satisfaction at the core of what we do.
Join us as a Product Manager for Risk & Compliance and help build one of the most sophisticated compliance engines in Europe. You'll own how Qonto verifies who its 600,000+ customers are — from their first sign-up to their next periodic review — under the guidance of Quentin, our Director of Product for Customer Lifecycle.
Responsibilities
•Own entry-into-relationship checks: You'll shape the identity, fraud, and sanctions rules that decide who becomes a Qonto customer, across countries and business types.
•Design agentic compliance workflows: You'll build AI-driven decisioning that automates routine checks end-to-end, reserving human judgment for the cases that truly need it.
•Simplify periodic reviews: You'll rethink how we re-verify high-risk customers over time, cutting friction without cutting rigor.
•Modernize the onboarding stack: You'll help migrate hundreds of Ops reviewers off a legacy tool onto a new, purpose-built workflow platform.
•Partner daily with Ops: You'll ship changes that directly shape the daily work of a large, global operations team.
Requirements
•Compliance or risk product experience: You've shipped products in KYC, AML, fraud, or another regulated domain.
•Complex rules, made simple: You know how to translate dense regulatory logic into clear, buildable workflows.
•Ops-first mindset: You've partnered closely with operations teams and design for the people who use your tools every day.
•AI-native workflow: You use AI to build faster, and you're excited to design agentic workflows that automate real decisions.
•Fluent in English: You communicate comfortably in English.
What You'll Get
•A domain mid-transformation: You'll join KYCB as it shifts from manual checks to agentic automation.
•High-stakes impact: Your work will touch every Qonto customer, at every stage of their relationship with us.
•A growing scope: As Qonto opens new markets and legal forms, your remit will keep expanding.
•Direct access to leadership: You'll work closely with Quentin and the wider Customer Lifecycle product team on how Qonto builds trust at scale.
