About Zalando
Zalando is a European technology platform for fashion and lifestyle, connecting customers with brands across multiple markets. Its multi-app offering provides personalized shopping experiences, while its services help brands and retailers scale their businesses across borders.
Responsibilities
•Define the product vision for the post-purchase experience across Apps & Web and build improved experiences at scale
•Navigate complex trade-offs and use data-informed frameworks to deliver high-impact execution
•Build seamless, high-quality customer features using AI-enabled product practices
•Set the product vision, roadmap, and targets, and drive progress toward them
•Identify product opportunities, select solutions, and execute ideas
•Apply repeatable product methodologies across cross-functional teams, from customer discovery and solution design through delivery
•Mentor colleagues and act as a role model for product management
•Define KPI frameworks and run experiments to maximize commercial value and inform the roadmap
•Use AI technologies for prototyping, data understanding, and decision-making
Requirements
•Significant experience planning and deploying technical products at scale or equivalent product leadership experience
•Strong track record envisioning, developing, and building successful platform and capability products
•Ability to contribute to and explain a product strategy
•Ability to understand customer needs and translate them into products
•Experience with user research and product discovery
•Experience working with cross-functional Design, Engineering, and Data Science teams
Nice to have: experience in an online service marketplace or e-commerce environment
Conditions & Benefits
•27 days of annual leave for full-time employees, increasing by one day per calendar year up to 30 days
•2 paid volunteering days per year
•Employee shares programme
•40% discount on fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, and discounts from external partners
•Relocation assistance available, subject to prior agreement
•Family services, including counselling and support
•Health and wellbeing options, including Wellhub (formerly Gympass)
•Mental health support and coaching
•Training platform and biannual peer-to-peer review
