Product Designer – 12 Month FTC
End Date: Monday 26 October 2026
Задачи
•Critically evaluate AI-generated outputs rather than accepting them at face value.
•Experiment with generative AI and AI-assisted design tools as part of everyday product design.
•Explore using AI to accelerate research synthesis, opportunity identification, ideation, user stories, journey development and concept generation.
•Use AI to move more quickly from problem → hypothesis → prototype → test → iteration.
•Experiment with AI-assisted wireframing and prototyping, while maintaining control over interaction quality, accessibility and customer outcomes.
•Explore how AI can generate multiple design directions and variations earlier in the process, allowing teams to test alternatives rather than prematurely converging on one solution.
•Design and experiment with agentic workflows, including Model Context Protocol (MCP), to connect AI agents with design, research and delivery tools in a controlled and repeatable way.
•Use GitHub and Git to manage, version and collaborate on prompts, agent configurations, prototypes and AI-enabled workflow assets.
•Develop reusable prompts, workflows, agents and patterns that make successful AI-supported approaches repeatable across the design team.
•Share successful experiments with the wider design community so they can become part of the evolving design practice.
The goal isn't simply to produce designs faster — it's to use AI to help explore more possibilities, learn earlier and improve the quality of what ultimately reaches customers and colleagues.
Требования
Основные обязанности:
•Design customer and colleague experiences across complex commercial lending journeys, considering everything from initial exploration and eligibility through application, fulfilment and servicing.
•Understand complicated processes, policies, customer needs and technology constraints and translate them into clear journeys, interactions and interfaces. Comfortable moving between the big picture journey and the detail of an individual interaction.
•Prototype and iterate rapidly: create user flows, concepts, wireframes and high-fidelity prototypes using Figma and other prototyping tools, moving rapidly from an idea to something customers, colleagues and stakeholders can experience and react to.
•Design from evidence: work closely with Design Research and use customer insight, usability testing, analytics and experimentation to challenge assumptions and improve designs.
•Facilitate collaborative design: plan and facilitate workshops, design sprints, critiques and collaborative design sessions that bring together Product, Engineering, Content, Research and subject-matter experts.
•Bring AI into the design workflow: a significant part of this role involves helping explore how AI can augment the product design process. Not simply using an AI tool, but being curious about where AI genuinely makes the design process better and where human judgement remains essential.
Необходимый опыт и навыки:
•Strong experience as a Product Designer, UX Designer or Interaction Designer working on digital products or services.
•Excellent interaction design, user-flow, wireframing and prototyping skills.
•Strong hands-on capability in Figma.
•Experience taking problems from discovery and concept development through detailed design and delivery.
•Strong understanding of human-centred and evidence-led design.
•Experience using AI in the design workflow, even if it failed.
•Experience using customer research and testing to improve designs.
•Ability to simplify highly complex processes and information.
•Strong facilitation and collaborative design skills.
•Experience working within multidisciplinary Product and Engineering teams.
•Ability to clearly explain and defend design decisions.
•Good understanding of accessibility and inclusive design.
AI mindset and capability:
•Already experimenting with generative AI as part of their design practice.
•Can demonstrate examples of AI accelerating or improving their design process.
•Understand that good prompting isn't the end goal — better design outcomes are.
•Interested in AI-assisted research, ideation, prototyping and iteration.
•Can recognise weak AI-generated outputs and apply strong design judgement to improve or reject them.
•Comfortable experimenting, learning and sharing what works.
•Think about how successful experiments can become repeatable workflows rather than one-off tricks.
•Curious about the changing relationship between designers, AI agents and multidisciplinary product teams.
Candidates are not expected to be experts in every emerging AI design tool — curiosity, experimentation and evidence of applying AI thoughtfully are valued over expertise in one platform.
Желательно:
•Financial services, lending, fintech or another regulated environment.
•Practical experience creating or contributing to agentic AI and MCP-enabled workflows.
•Working knowledge of GitHub and Git for version control and collaboration.
•Designing complex application, eligibility, decisioning, consent, documentation or fulfilment journeys.
•Customer and colleague-facing digital products.
•Usability testing and experimentation.
•Design systems and component-based design.
•Rapid prototyping.
•AI-enabled product or service design.
•Building reusable AI prompts, workflows or agents.
Candidates with relevant, transferable experience are encouraged to apply even if they don't match every stated year of experience.
Условия
•Salary: £72,702 - £80,780
•Location: London
•Hours: Full-time
•Working pattern: Hybrid — at least two days per week, or 40% of time, at one of the office sites. Colleagues with disabilities can be supported with workplace adjustments including hybrid working expectations.
•Flexible Working Options: Hybrid Working, Job Share
•A generous pension contribution of up to 15%
•An annual performance-related bonus
•Share schemes including free shares
•Benefits adaptable to lifestyle, such as discounted shopping
•30 days' holiday, with bank holidays on top
•A range of wellbeing initiatives and generous parental leave policies
Role within the Commercial Experience Design team, helping transform how customers and colleagues experience commercial lending — turning customer needs, business requirements and technical constraints into simple, intuitive digital experiences. A hands-on role spanning discovery through to delivery, working closely with Product, Engineering, Content, Research and business specialists.
