TikTok

Platform campaigns project manager in social commerce

In short

This is a senior, office-based (London) role leading large-scale mega and payday campaigns for TikTok Shop UK & IE, covering full-funnel campaign strategy, budget/P&L management (ideally $1M+), and performance analysis to drive GMV growth. The company is TikTok's e-commerce/social commerce platform team, with the position structured as a 6-12 month temporary assignment employed through a third-party agency rather than TikTok directly. It demands 3+ years of e-commerce, performance marketing or campaign strategy experience, strong quantitative skills (Excel/SQL), and the ability to influence cross-functional stakeholders without direct authority.

About the Role
Our Platform Campaigns team owns the biggest commercial moments on TikTok Shop UK & IE - the major mega and payday campaigns that drive the platform's most significant GMV each month. These are high-visibility, high-stakes moments that bring together creators, sellers, and millions of shoppers, and they sit at the centre of how TikTok Shop grows in the region.
Responsibilities
•Lead the planning and execution of large-scale mega and payday campaigns across TikTok Shop UK & IE, ensuring alignment with platform objectives and category priorities.
•Develop full-funnel campaign strategies spanning traffic acquisition, creator collaboration, content amplification, subsidy mechanisms, assortment planning, and conversion optimisation.
•Build scalable methodologies, frameworks, and operational playbooks that support GMV growth, product incubation, and category penetration.
•Own campaign delivery end to end - timelines, stakeholder communications, execution milestones, and risk management - in a fast-paced, often ambiguous environment.
•Run in-depth performance analysis across GMV, ROI, traffic efficiency, creator performance, and content conversion, translating data into clear optimisation recommendations.
•Surface seasonal and viral trends through market, user, and competitive analysis, and turn them into scalable growth opportunities for these business-critical moments.
Requirements
•3+ years of experience in e-commerce, performance marketing, campaign strategy, or management consulting, preferably within platform or marketplace ecosystems or fast-growing internet companies - including proven experience owning large-scale campaigns or major commercial moments end to end, with significant GMV or budget at stake.
•Demonstrated experience managing large and complex budgets, ideally $1M+, with P&L management.
•Strong quantitative skills - comfortable building forecasts, interrogating performance data, and using it to make decisions (Excel and/or SQL or similar).
•A track record of influencing and aligning cross-functional stakeholders without direct authority.
•Comfort operating in fast-paced, ambiguous environments with shifting priorities and tight timelines.
•Excellent structured problem-solving and communication skills.
•Educated to bachelor's degree level or above, ideally in Business, Economics, E-commerce, Marketing, Communications, or a related field.
Nice to have:
•Familiarity with TikTok Shop, social commerce, or the creator economy.
•Knowledge of the local UK/IE retail and e-commerce market.
Conditions
This is a 6-12 month temporary assignment managed by a third-party agency, who will be your employer. While you may be assigned to work at TikTok, you will not be a TikTok employee. All contractual terms, including payroll and benefits, will be handled by a third-party agency.

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