ING

Personal banker Kempen

In short

Personal Banker at ING in Geel, responsible for developing and advising a portfolio of wealthy clients on wealth management, family protection, project financing and pension planning. The role is strongly commercial, requiring proactive client engagement across mobile, video and face-to-face channels, as well as compliance with MIFID and risk management rules. ING offers full training and certification for this role, along with flexible compensation and growth opportunities.

Your role & working environment
In this role, you become responsible for developing and advising a portfolio of wealthy clients and you guide them in their financial goals.
You offer your clients solutions for managing their wealth, protecting their family, financing projects and building their pension (Personal Banking Personal Approach).
Everything revolves around your commercial mindset and proactively responding to the client's needs via the different distribution channels (Mobile banking/Videobanking/face to face …).
You work closely with colleagues from your office and other product lines, by detecting opportunities, and thereby contributing to the financial growth of your office.
Your main responsibilities are:
Growth of the assets portfolio
•Through your knowledge and expertise you acquire new clients and ensure the growth of your client portfolio
•You propose ING investment solutions according to the client's needs.
•You build a relationship of trust in the context of asset acquisition
Orange Code
•You pick it up and make it happen
•You help others to be successful
•You are always one step ahead
Trusted advisor and ING Ambassador for Personal Banking clients
•You contact and advise clients on a regular basis.
•You guide clients via the digital distribution channels.
•You gather relevant information to make a correct analysis and offer the right solutions.
•You discover new opportunities and act on them.
•You act as the point of contact for all wealthy clients within your portfolio
Participates in public relations activities for clients
•You take part in zonal and regional events
•You create a local network around you.
Active use of tooling
•You use the ING tools before, during and after each interaction with clients and prospects according to ING guidelines.
What we are looking for
A colleague with the talent to pick things up and make them happen, who is enthusiastic about helping others to be successful and who has the gift of always being one step ahead. You strive to bring fresh ideas and embrace challenges in a fast-changing and complex environment.
You are a person who always collaborates, listens and invests in others in order to achieve shared goals.
As a Personal Banker you are someone who:
•Is strongly client-oriented and gets a kick from achieving goals and deadlines
•Is proactive, entrepreneurial and driven
•Gets satisfaction from closing Investments deals.
•Follows the rules closely, respecting MIFID legislation and legislation related to compliance and risk management.
•Is a true team player
•Has a clearly demonstrable interest in the financial world, with a preference for investments.
What we offer
A clear purpose, a unique offer and a range of flexible compensation and other benefits such as:
•Personal growth & challenging work with endless opportunities to realize your ambitions
•An informal, dynamic environment with innovative colleagues who support your efforts
•A progressive and flexible way of working where new ideas are valued
Furthermore, within the Personal Banking tribe you can count on a range of opportunities to invest in your personal and professional growth, with:
•Full training as a Personal Banker with certificate
•Extensive training offer for continuous education

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