Personal Banker — Bruxelles
Permanent contract (CDI), full-time (100%).
Your role and work environment
In this role, you are responsible for developing and advising a portfolio of A+ clients and for their financial planning. You propose solutions for wealth management, household protection, project financing, and retirement preparation (Personal Banking: Active Approach).
Everything depends on your commercial spirit and your proactive response to client needs, ensuring they use the appropriate channel (Mobile banking / Phone banking).
Together with other colleagues in your region, you are responsible for the smooth functioning and the stimulation of financial results of the region/branch. You also work closely with other product lines and detect business opportunities for them, contributing to the financial growth of the region.
Your main responsibilities
Growth of the Asset Portfolio
•Your expertise allows you to ensure the growth of your portfolio
•You promote investment solutions
•You develop a relationship of trust, thereby attracting new assets
The Orange Code
•You embrace it and apply it
•You contribute to the success of your colleagues
•You always stay one step ahead
Trusted person and showcase of ING and PB clients
•You regularly contact your clients
•You meet your clients Face to Face or Remotely
•You guide them in the digital world
•You gather relevant information
•You analyze the information to arrive at the right solutions
•You discover new opportunities
•You act as the reference person for all A+ clients in your portfolio
You take part in public relations activities for clients
•Zonal and regional conferences
•Building a network
You actively use the Salesforce tool — before, during and after every interaction with clients and prospects in order to respond optimally and efficiently to their needs
We are looking for
A colleague who is not afraid to take initiative and deliver results, who is enthusiastic about helping others succeed, and who is capable of always staying one step ahead. In other words, you strive to bring new ideas to life and take on challenges in a complex, constantly changing environment. You like working in a team, you listen to others and invest in them in order to achieve common goals. You like to challenge established situations and want to propose creative solutions to problems.
As a Personal Banker, you must also:
•Be very client-centered and motivated by meeting deadlines and achieving objectives
•Be proactive, enterprising and passionate
•Be motivated by closing deals
•Follow rules closely, respecting MiFID legislation and compliance and risk management legislation
•Fully play your role as a team player
•Show clear and visible interest in the financial world, with a preference for investments
•Have a perfect command of French and English. Knowledge of one or more additional languages is a "plus", notably Dutch
We offer
A clear goal, a unique offer and a flexible compensation package along with other benefits:
•Personal fulfillment and stimulating work with endless possibilities to realize your ambitions
•An informal and dynamic environment with innovative colleagues to support your initiatives
•A progressive and flexible way of working in which new ideas are valued
In addition, within the Personal Banker Service you will find a range of opportunities to invest in your personal and professional development, with:
•A comprehensive Personal Banker training
•A training platform for your personal development
We are redefining the bank of tomorrow. And you? There has never been a more interesting time to work at ING. We are engaged in a journey centered on our clients, with the help of technology and smart, determined people. Our clients feel that our employees give them a head start both in their personal and professional lives. And we are proud of that!
