SDS

Outbound Logistics Specialist

In short

This role manages timely dispatch of goods to customers across 35 countries (EU and non-EU), coordinating with warehouses, carriers and customers on shipment planning, truck booking, delivery monitoring, and claims handling. The company is Samsung SDS, the global IT and logistics arm of Samsung Group, operating its Cello smart logistics platform. It requires at least 1 year of relevant experience, strong Excel skills, advanced English and fluent Polish, plus a proactive, customer-oriented, problem-solving attitude.

About Us
Samsung SDS is the global IT and logistics arm of the Samsung Group, operating in over 40 countries. Through our smart logistics platform, Cello, we deliver innovative supply chain solutions to leading companies worldwide optimizing everything from transport to warehouse operations.
An Outbound Logistics Specialist manages the timely and accurate dispatch of goods to customers. They coordinate with warehouses and carriers, track shipments, and resolve delivery issues. The role ensures proper documentation, efficient routing, and smooth outbound operations.
Key Responsibilities
Main responsibilities:
•Outbound operations covering 35 countries (EU and non EU)
•Daily carrier coordination and shipment planning
•Truck booking and capacity management
•Delivery schedule / ETA monitoring
•Transport cost and invoice control
•Shipment exception management and escalation
•Coordination with warehouse, couriers and customers
•Return orders management
•Damage and claim investigation and processing
•Knox approvals related to costs of specific customers requirements - tail-lift, fixed time delivery
Requirements
•Minimum 1 year of relevant experience or Education equivalent
•Good Microsoft Excel skills
•Assertive personality
•Customer oriented
•Curious, eager to learn and pro-active attitude
•Constructive problem-solving skills
•Advanced English in speaking and writing
•Fluent Polish
•Ability to prioritize multiple requests and responsibilities in a fast-paced environment
•Team player, built and maintain strong relationships with stakeholders involved
Our Benefits
•A supportive and collaborative working environment
•Parking
•Access to language courses and online learning platforms to support your professional development
•Group insurance and sports card co-financing
•Health insurance
•Meal card
•Christmas and Easter gift cards
•Referral bonus
•Birthday bonus
•Employee shop
•Performance bonus paid twice a year
•Company End of the year bonus
•Holiday allowance
•Commuting allowance

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