Job Overview
•Support customers with training, clinical in-services, and information regarding specific disease states and products
•Accelerate disease state awareness
•Provide education programs for professional staff, i.e. doctors, nurses, other key healthcare staff through 1:1 presentation, round table discussions, and formal presentations
•Accept all assignments within 24 hrs. of receiving notification
•Notify manager if unable to accept a patient assignment or schedule a patient visit within 72 hours due to other special circumstances
•Report any Adverse Event per guidelines
Essential Functions
•Completes all reports and written assignments in a timely, accurate, and thorough manner per set timelines and customer expectations
•Maintains a high level of professional standards in all interactions with patients and customer contacts
•Reads, understands, and adheres to important documents such as fraud and abuse guidelines, FDA guidelines, Pharma code and HIPPA guidelines and memos regarding policy and procedures
Qualifications
•Bachelor's Degree
•High School Diploma or equivalent
•Pharmaceutical industry experience preferred
•Clinically competent in disease area
•Understanding and general knowledge of health service
•Good working knowledge of national clinical systems
•Ability to manage own workload with minimal guidance
•Ability to establish and maintain effective working relationships with coworkers, managers and clients
•Current nursing or dietitian license in Good standing
•Driver Licence - Valid And In State valid driver's license
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.
