Innowise

MS dynamics CRM consultant

In short

This role involves consulting on Microsoft Dynamics CRM implementation and support projects, including requirements gathering, fit-gap assessments, and client-facing workshops. The company is an IT consultancy that has delivered 1600+ projects for clients worldwide. It requires mid-level experience as an MS Dynamics Consultant, strong analytical and communication skills, CRM process design experience, and fluent English (B2); German is a plus. The position is full-time, office-based.

About Us
We are growing fast - and we invite you to grow with us. In Innowise, you can not only develop as an expert in your field, solve complex problems and influence the result, but also see how the finished project affects the world around. We are a close-knit team of professionals who have already implemented 1600+ cases for clients from the USA, Denmark, Germany, etc. We need someone, who will strengthen our team and become part of the community!
Responsibilities
•Elicit, analyze, and validate business needs of key stakeholders by planning, facilitating and documenting requirements' gathering / discovery workshops
•Provide expert overview & deep-dive product demonstrations and position the unique value of Microsoft Dynamics and related platforms to address client requirements
•Utilize a deep knowledge of business processes and best practices to advise and guide the client during pre-implementation consulting engagements such as - Requirements Gathering, Fit Gap Assessments, Design and Configuration
•Align with stakeholders to convert business requirements into capabilities, features, user stories, and acceptance criteria
•Translate conceptual requirements into functional requirements in a clear manner that is comprehensible to developers/project team
•Identify and analyze risks and issues for the program or project portfolio in conjunction with project managers
Requirements
•Experience as MS Dynamics Consultant on implementation and support projects
•Strong analytical, problem solving and negotiation skills
•Experience with CRM processes design
•Excellent verbal and written communication skills with the ability to communicate across all levels of an organisation, ability to effectively communicate to different audiences
•Fluent English (B2)
Nice to Have
•Fluent German (at least B2 level)
Conditions
•Flexible work schedule
•Experience of working with clients all over the world
•Financial assistance
•Medical insurance

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