Evido ge

Middle Client Success Manager (AdTech)

In short

This remote Client Success Manager role at an AdTech company involves managing enterprise client relationships across Meta, TikTok, and Google, from onboarding through performance reviews and issue resolution. The company is a product-focused AdTech firm offering marketing solutions across major ad platforms. It requires 3+ years of digital marketing or AdTech experience, strong analytical skills, and stakeholder coordination ability. Excellent English and Russian (C1/C2) are required.

Location
Remote, Tbilisi, Georgia
Company
Evido is an AdTech company providing marketing solutions across Meta, TikTok, Google, and other platforms.
What you will do
•Build long-term relationships with enterprise clients and act as a trusted advisor.
•Lead client onboarding, explain product logic, and support early-stage adoption.
•Manage performance reviews, commercial conversations, reports, presentations, and recommendations.
•Resolve complex client issues and coordinate internal stakeholders across teams.
•Monitor workflows, identify bottlenecks, and improve documentation, playbooks, and operational processes.
•Collaborate with Meta, TikTok, Google, and other advertising platforms on escalations and partnership initiatives.
Requirements
•3+ years of experience in digital marketing, AdTech, media agencies, or performance marketing.
•Strong understanding of digital advertising platforms such as Meta, Google, and TikTok.
•Experience coordinating stakeholders and leading complex projects.
•Strong analytical skills and confidence working with Excel or Google Sheets.
•Excellent English at C1/C2 level and Russian at C1/C2 level.
•Strong communication, organization, project management, ownership, and problem-solving skills.
Culture & Benefits
•Remote work.
•Direct work with enterprise clients and ownership of their success.
•Opportunity to influence product development and shape internal processes.
•Autonomous environment with fast decisions and minimal bureaucracy.
•Growth in AdTech, cross-platform learning, and exposure to complex client cases.
•Culture focused on expertise, kindness, healthy communication, and initiative.

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