Crowne Plaza Belgrade

MICE & banquet sales manager

In short

This role drives hotel revenue by selling conferences, corporate events and banquets for Crowne Plaza Belgrade, part of IHG Hotels & Resorts. It involves proposal creation, client negotiation, hitting sales targets and coordinating with operations teams for event delivery. Requires at least 3 years of sales experience, ideally in hospitality or MICE, strong negotiation skills and good English. The job is onsite, full-time, in Belgrade.

About the Role
Crowne Plaza Belgrade is part of IHG Hotels & Resorts, one of the world's leading hotel groups, and is among the largest hotels in the region. We are looking for reliable, motivated and ambitious professionals who are eager to learn, develop and grow with us. As a MICE & Banquet Sales Manager, you will play a key role in driving the hotel's business through the sales of conferences, corporate events and banquets, building long-term client relationships and contributing to our commercial goals.
Responsibilities
•Proactively identify new business opportunities and develop relationships with existing clients and business partners.
•Create and present tailored proposals for conferences, corporate events, celebrations and banquets.
•Negotiate with clients and contribute to securing new business agreements.
•Monitor sales activities and work towards achieving defined sales targets.
•Collaborate closely with hotel operations teams to ensure the successful delivery of every event.
•Monitor market trends and competitor activities, identifying new opportunities for business growth.
•Deliver exceptional client experiences that encourage long-term partnerships and repeat business.
Requirements
•Minimum 3 years of sales experience, preferably within the hospitality or MICE industry.
•Strong sales, negotiation and communication skills.
•Excellent organizational abilities and a client-focused approach.
•Independence, proactivity and a results-driven mindset.
•Good command of English.
•Proficiency in Microsoft Office.
Nice to have
•Previous experience in selling hotel conference and banquet facilities.
•Familiarity with hotel sales and operational systems.
•An established network of corporate and MICE industry contacts.
Conditions
•Monthly bonus and reward program.
•Professional development and career advancement opportunities, including access to various training programs.
•Staff meals provided at the hotel.
•The opportunity to work in a dynamic, motivated and team-oriented environment.

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