Sanofi

Medical Operations Manager CSE MCO

In short

This role leads end-to-end Medical governance, budget oversight, transversal projects, and training/onboarding for Sanofi's CSE Medical MCO, acting as the key point of contact across Medical, Regulatory, Pharmacovigilance, Quality, Legal and other internal stakeholders. It's a leadership position within a global, matrix pharmaceutical organization, requiring at least 5 years of Pharmaceutical industry experience in Medical Affairs or R&D plus strong project management and financial/budget skills. The role demands strategic stakeholder engagement, cross-cultural collaboration, and fluency in English, based in Warsaw.

Hiring Manager
CSE Medical Operations Head
Location
Warsaw based
About the Role
As a team, Medical Operations acts in a multicultural and matrix organization as a point of contact between different function interfaces. To be successful in this role, strong leadership, collaborative approach, and stakeholder engagement abilities are required as well.
About Sanofi
We're an R&D-driven, AI-powered biopharma company committed to improving people's lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people's lives.
Main Responsibilities
Medical Governance
•Lead the end to end governance Medical activities for CSE Medical MCO including setting KPIs and analysis, in a consistent and harmonized approach, in alignment with Sanofi global standards, key operational requirements and all applicable laws and guidelines.
•Be a primary point of contact for internal Stakeholders including Medical, Regulatory, Pharmacovigilance, Quality, Ethics & Business Integrity, Internal Control, Legal, Procurement and the Sanofi Business Units (GBUs) with regards to Medical governance activities and requests
•Establish clear governance accountabilities for Medical activities and provide expert governance guidance and support
•Proactively identify and support risk management and mitigation for Medical activities, including collaboration with Internal Control and EBI as required, through:
•Participate in the preparation and conduct of internal and external audits including CAPAs as required
Budget
•Oversee, follow, and actively consolidate the MCO Medical Budget (both Medical Management and Clinical) and spending, identifying and managing variances and budget challenges, proposing resource reallocation to ensure accurate forecasting and expense reconciliation, proposing solutions and mitigations strategies as necessary to ensure Brand/TA medical strategic objectives are met
Transversal Projects
•Contribute or facilitate (as appropriate) the implementation at local level of the internal projects intended to simplify and optimize the medical transformation processes and resources.
•Lead/co-Lead internal operational meetings/working groups.
•Enhance performance & ensure continuous process improvement and simplification for the benefit of business objectives related to medical activities
Training & Onboarding
•Develop, implement and/or facilitate an on-boarding and training plan for Medical personnel to ensure understanding of responsibilities with respect to applicable Sanofi global standards
•Prepare, deliver, and evaluate training and support materials to facilitate learning on Medical activities to embed requirements and a culture of accountability
•Collaborate with other key stakeholders across the business, as required, to ensure that all applicable trainings are identified and completed
Alignment/Leadership
•Facilitate collaboration with internal and external stakeholders: eg CSU, RWE Global Team, Finance, Medical Hub and Medical Omnichannel, Global Medical Operations and other key stakeholders interacting with the country/MCO medical teams to achieve operational excellence.
•Be point of contact for the Global Medical Operations & Effectiveness team to facilitate the adherence of local teams to global processes.
•Manage and enforce medical compliance in alignment with global policies and ensures medical activities are implemented with respect of the highest ethical standards.
About You
Key Qualifications and Competencies
•Degree in a scientific discipline or related degree with substantial project management orientation
•At least 5-years' experience in the Pharmaceutical industry within Medical Affairs, Research & Development or equivalent demonstrating understanding of the current pharmaceutical environment
•Extensive project management experience within Pharmaceutical Industry. Professional project management qualification such Agile Methodology would be considered as additional benefit
•Good knowledge of company policies and procedures
•Strong and effective listening, organizational, communication, interpersonal and networking skills applied to matrix organization, effective international, cross-cultural collaboration skills
•Ability to multitask and prioritize demands accordingly
•Demonstrating competencies for proactivity, creativity, Thoughtful Risk Taking (TRT), problem-solving and innovative solutions
•Financial acumen including budget structure, planning and management
•Computer literacy
•Fluency in English
Desired Traits & Behaviors
•Resilient, optimistic and open to change
•Autonomy, results driven with positive and pragmatic approach
•Rigor, attention to details
•Has a collaborative approach to others: strong interpersonal skills and a team player
•Innovation and creativity
•Ability to challenge and influence at all levels
•Ability to operate under pressure and tight deadlines
•Ability to think strategically and anticipate changes
•Strategic prioritization by impact to the benefit of the organization
•An absolute commitment to ethical standards and compliance
Why Choose Us?
•Make a meaningful impact by ensuring medical activities are delivered with the highest ethical standards, directly supporting better outcomes for patients.
•Work at the heart of a global, AI-powered organization where your operational leadership shapes how medical strategy comes to life across markets.
•Grow your career through cross-functional collaboration and exposure to international teams, with access to development programs and internal mobility opportunities.
•Be part of a company that invests in simplification and innovation — empowering you to drive real process improvements and lead change.
•Thrive in an inclusive, flexible workplace with a comprehensive rewards package, including top-tier healthcare and 14 weeks of gender-neutral parental leave.
Salary
The salary range for this position is: zł264,000.00 - zł352,000. Final compensation will be determined based on demonstrated experience, skills, location, and other relevant factors. Employees may be eligible to participate in Company employee benefit programs.

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