ICON

Manager, Clinical Operations

In short

ICON, a global healthcare intelligence and clinical research organisation, seeks a Manager, Clinical Operations to oversee the execution of clinical trials in Shanghai, China. The role involves leading operational planning, engaging cross-functional teams, monitoring trial performance, mentoring junior staff, and managing stakeholder relationships. It requires extensive clinical operations management experience, a relevant scientific or healthcare degree, strong leadership and project management skills, and willingness to travel about 30%.

Manager, Clinical Operations
ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.
As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.
As a Manager, Clinical Operations at ICON, you will oversee the execution of clinical trials, ensuring that they are conducted efficiently, on time, and in compliance with regulatory requirements.
What You Will Do
Your focus will be on coordinating clinical operations delivery, resolving issues, and developing team capability.
Key responsibilities include:
•Leading the operational planning and execution of clinical trials, ensuring adherence to protocols and timelines.
•Engaging with cross-functional teams to optimize trial design and enhance operational efficiency throughout the clinical development process.
•Monitoring trial progress and performance metrics, providing insights to inform decision-making and drive continuous improvement.
•Mentoring and developing junior staff, fostering a culture of collaboration and excellence within the team.
•Building strong relationships with internal and external stakeholders to facilitate smooth communication across clinical operations.
Your Profile
You will have solid clinical operations experience, with the ability to manage competing priorities and develop your team.
Required qualifications and experience:
•Bachelor's degree in a relevant scientific discipline or healthcare-related field.
•Extensive experience in managing clinical operations, with a solid understanding of regulatory requirements and industry standards.
•Strong leadership skills with the ability to motivate and manage teams effectively in a dynamic environment.
•Proficiency in project management tools and methodologies, with a keen focus on optimizing processes.
•Excellent communication and interpersonal skills, with a proven ability to influence stakeholders and drive successful outcomes.
•Willingness to travel as required (approximately 30%).
Employment with ICON is contingent upon having the legal right to work in the country where the role is based.
Rewards & Benefits
ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.
Benefits may include:
•Competitive base salary and performance related incentives
•Health and wellbeing programmes including medical, dental, and vision coverage where applicable
•Retirement and pension plans
•Life assurance and disability coverage
•Employee assistance programmes and wellbeing resources
•Learning and development opportunities through structured training and career pathways
Benefits may vary depending on role and location.

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