Your Role and Impact
At the Flowserve Baton Rouge Seal Quick Response Center (QRC), you will lead shop operations, develop team members, and drive continuous improvement. By directing our repair and manufacturing facility specializing in mechanical seals, you ensure we provide responsive, mission-critical repair services to customers in the oil and gas, chemical, water, and power industries. Your leadership and operational discipline will build an accountable, high-performing team that delivers on customer commitments and aligns with Flowserve's strategic direction.
Key Responsibilities
•Lead a safe, productive, and quality-focused shop environment by ensuring all work adheres to applicable safety policies and procedures.
•Manage shop personnel directly, including supervisors, repair/assembly technicians, and machinists, to develop team capability through coaching and training.
•Drive daily management at the Tier 1 and Tier 2 levels to align the team on key performance metrics, gaps, recovery actions, and continuous improvement priorities.
•Execute continuous improvement of key operational metrics, including safety, quality, on-time delivery, cycle time, backlog, productivity, and cost.
•Schedule labor, materials, equipment, and shop capacity effectively to consistently meet customer demand and delivery commitments.
•Lead structured problem-solving and corrective actions to address operational, quality, and customer-delivery issues.
•Partner with sales, customer service, supply chain, and engineering teams to resolve issues, remove roadblocks, and improve customer responsiveness.
•Manage departmental priorities and preventative maintenance plans to achieve operational objectives while meeting financial performance expectations.
Required Qualifications
•Bachelor's degree in a related field or a minimum of five years of leadership experience in a manufacturing, repair, or industrial environment.
•Three or more years of supervisory experience managing teams in a manufacturing or repair environment.
•Experience leading daily management systems, visual management, tier-board meetings, and plan-versus-actual performance reviews.
•Financial and operational acumen, with the ability to understand, communicate, and use performance metrics to drive results.
Preferred Qualifications
•Experience with rotating-equipment repair, particularly mechanical-seal repair.
•Knowledge of continuous improvement methods, root-cause analysis, standard work, and lean manufacturing principles.
What We Can Offer You
At Flowserve, you'll find a range of options to fit your, and your family's, needs. We want to provide our team with the right resources to invest in your physical, mental and financial well-being no matter where you sit or what stage of life you're in.
Our benefits* include:
•Competitive Salary
•Medical, Dental & Vision Insurance
•Retirement Planning & Financial Wellness Resources
•Flexible Spending Account (FSA) and Health Savings Account (HSA)
•Short- and Long-Term Disability
•Parental Leave
•Life, Supplemental Life, Child, Spousal, and AD&D Insurance
*Benefits vary by job, location and/or collective bargaining agreement.
