Veikkaus

Manager, CRM & Marketing Automation (iGaming)

In short

Senior, hands-on CRM & Marketing Automation Manager role at Veikkaus, an iGaming company, based in Helsinki, Finland (hybrid). Owns the CRM automation roadmap, developing smarter targeting, segmentation, personalization and automated customer journeys, with a focus on AI and Optimove. Requires excellent communication skills in Finnish or English and the ability to turn ideas into measurable business impact.

About the Role
Another exciting opportunity to join the team at Veikkaus! We're looking for a Manager, CRM & Marketing Automation to take CRM automation capabilities to the next level. This is a senior, hands-on role for someone who loves combining data, technology and business thinking to make CRM smarter, more effective and more automated.
What will you get to work on?
•Own and drive our CRM automation roadmap
•Develop smarter targeting, segmentation and automated customer journeys
•Explore new opportunities in personalisation, AI and Optimove
•Turn ideas into practical improvements with measurable business impact
•Challenge existing ways of working and help us get more out of our CRM capabilities
What can you expect from the manager?
Plenty of room to bring your own ideas, challenge the status quo and take ownership. The manager values curiosity, initiative and people who enjoy making things better together.
Location
📍 Helsinki, Finland (hybrid)
Requirements
•Excellent communication skills in Finnish or English

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