What this job involves:
As a Mailroom Clerk on JLL's Experience Services team, you'll play an essential role in keeping our workplace running smoothly, ensuring mail, packages, and shipments reach the right people at the right time. You'll be the organized, detail-oriented presence behind the scenes who keeps communication flowing accurately and efficiently across the building. You'll work closely with colleagues across departments, embracing more innovative ways of working to streamline mail handling and elevate the overall workplace experience. As a Mailroom Clerk, you'll have the chance to build strong relationships with teammates and clients while developing skills that support your long-term growth.
What your day-to-day will look like:
•Sort and collate incoming mail and packages, routing items to the correct departments and individuals
•Process outgoing shipments via FedEx, UPS, DHL, and USPS, including weighing mail and applying the correct postage
•Operate postage meters, forklifts, and electric pallet jacks to manage incoming and outgoing deliveries
•Resolve issues related to incorrect or returned mail, including returned letters, adjustments, bills, and payments
•Record registered mail and maintain accurate tracking to support smooth distribution
•Fold letters and documents, insert them into envelopes, and prepare mail for distribution
•Provide hospitality services, reception relief, and light housekeeping support as needed
•Maintain an adequate stock of mail supplies and support copy room and printing device upkeep
•Assist with small office moves and the setup and teardown of conference rooms
Required qualifications:
•High school diploma or GED equivalent
•1-2 years of previous mailroom experience
•Excellent communication skills in English, both written and oral
•Strong computer skills, including word processing, database entry, and familiarity with fax and scanning equipment
•Ability to learn new processes quickly
•Ability to sort mail in a way that supports speed and accuracy of delivery
•Ability to lift a minimum of 50 lbs.
•Ability to stand and remain active for extended periods throughout the day
•Ability to work efficiently with hands and demonstrate good hand/eye coordination
Preferred qualifications:
•Certified forklift operator certification
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
Expected compensation for this position:
50,000.00 – 60,000.00 USD per year. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.
Location:
On-site – Boston, MA
Personalized benefits that support personal well-being and growth:
•401(k) plan with matching company contributions
•Comprehensive Medical, Dental & Vision Care
•Paid parental leave at 100% of salary
•Paid Time Off and Company Holidays
•Early access to earned wages through Daily Pay
