Mail Clerk
The Mail Clerk supports daily operations within a large, 630,000-square-foot corporate office environment. This position is responsible for receiving, sorting, distributing, and processing incoming and outgoing mail, packages, courier shipments, and interoffice deliveries. The role helps ensure the timely, accurate, secure, and professional movement of documents and materials throughout the facility while providing responsive service to employees, visitors, vendors, couriers, and delivery partners.
Additional responsibilities include supporting the operation of the on-site company store. Success in this role requires strong organization, attention to detail, dependable follow-through, and the ability to manage changing priorities across a high-volume corporate campus.
Key Responsibilities
•Receive, sort, process, and distribute incoming mail, packages, courier shipments, and interoffice materials throughout a 630,000-square-foot corporate facility.
•Prepare outgoing mail and shipments using established postage, carrier, labeling, tracking, and documentation procedures.
•Coordinate pickups and deliveries with employees, vendors, couriers, and delivery partners.
•Maintain accurate records for packages, tracked shipments, deliveries, and other mailroom activity.
•Handle documents and materials securely while following confidentiality, safety, and chain-of-custody requirements.
•Respond promptly and professionally to employee questions, delivery issues, service requests, and time-sensitive needs.
•Monitor mailroom and shipping supplies and help maintain a clean, organized, and safe work area.
•Support daily operation of the on-site company store, including customer assistance, organization, and related transactions or inventory activities as assigned.
•Work independently while coordinating effectively with office services, facilities, security, reception, and other corporate support teams.
•Perform additional office services or administrative support duties as needed.
Minimum Qualifications
•High school diploma or equivalent.
•Ability to work independently, remain organized, and manage multiple priorities in a busy office environment.
•Strong attention to detail and accuracy when sorting, tracking, distributing, and processing mail and packages.
•Good written, verbal, and interpersonal communication skills.
•Customer service mindset and professional demeanor when interacting with employees, vendors, couriers, and visitors.
•Basic computer skills, including familiarity with Microsoft Office, email, and shipping or tracking systems.
•Ability to follow established procedures, safety guidelines, and confidentiality requirements.
Preferred Qualifications
•Previous experience in a mailroom, shipping and receiving, office services, facilities, reception, or administrative support role.
•Experience supporting mailroom or office services operations in a large corporate headquarters, multi-floor office, or high-volume campus environment.
•Experience using postage meters, carrier shipping systems, package-tracking tools, or service-request systems.
•Familiarity with corporate office procedures, confidential document handling, internal delivery routes, and delivery coordination.
•Experience supporting a company store, retail counter, inventory area, or employee-facing service operation.
Success in This Role
•Consistently completes deliveries accurately and on schedule across a large corporate space.
•Prioritizes urgent, confidential, and trackable items appropriately.
•Provides dependable and professional customer service in every interaction.
•Keeps mailroom, company store, shipment records, and supplies organized.
•Communicates delays, exceptions, missing information, or delivery concerns promptly.
Work Environment
This is an on-site role supporting a large corporate office of approximately 630,000 square feet. The position requires regular movement throughout the facility to complete pickups, deliveries, and office-service responsibilities. The workday may include competing priorities, time-sensitive deliveries, and frequent interaction with internal customers and external delivery providers.
What's in it For You
•Starting on Day 1: Access to a comprehensive benefits package including medical, dental, vision, matching 401K, company-paid pension, stock purchase plan, paid parental leave, select discounted childcare resources, and more!
•The opportunity to take on some of the world's most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments.
•The ability to make an impact and shape your career with a company that is passionate about growth.
•The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve its best.
Compensation
The pay range for this position is $38,400.00 - $57,800.00. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. Ecolab complies with all minimum wage and overtime laws.
Potential Customer Requirements Notice
To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to undergo additional background screens and/or drug/alcohol testing for customer credentialing.
