Mailroom Associate – JLL
What this job involves: We are seeking an energetic and reliable Mailroom Associate to support operations at our client site in Reston, Virginia. This role is responsible for ensuring efficient mailroom, shipping, office support, and workplace services operations while delivering a high level of customer service. The ideal candidate is highly organized, detail-oriented, and able to manage multiple responsibilities in a fast-paced environment. This position plays an important role in maintaining daily workplace functionality and supporting a positive employee experience.
What your day-to-day will look like:
•Receive, sort, and distribute incoming USPS, courier, and overnight mail and packages on the same day of receipt.
•Process outgoing shipments through FedEx, UPS, USPS, and apply appropriate postage to outgoing mail.
•Maintain office and mailroom supply inventory, including copy paper, toner, postage, and kitchen supplies.
•Support office equipment functionality by responding to copier issues, clearing paper jams, and replacing interchangeable components when needed.
•Maintain cleanliness and organization of kitchens and common areas by restocking supplies and wiping down counters and equipment daily.
•Conduct facility walkthroughs to identify maintenance concerns and submit Corrigo work orders as needed.
•Respond to and manage Mail Services-related Corrigo tickets within established timelines and maintain accurate workflow and activity reporting.
Required Qualifications:
•High school diploma or equivalent required.
•1–2 years of experience in mailroom, office services, facilities support, or a related field.
•Strong customer service and communication skills with the ability to provide professional, white-glove service.
•Ability to manage multiple tasks independently while maintaining strong attention to detail.
•Reliable transportation and a clean driving record required.
•Ability to stand and walk for extended periods throughout the workday.
•Ability to lift, move, and carry materials up to 50 pounds occasionally.
Preferred Qualifications:
•Experience using Corrigo or similar facilities/work order management systems.
•Familiarity with shipping and mailing processes for USPS, FedEx, and UPS.
•Basic knowledge of reprographic and office equipment operations.
•Experience supporting workplace services or facilities operations in a corporate environment.
•Strong organizational and time management skills.
•Ability to work effectively in a team-oriented environment.
•Proficiency with basic computer applications such as Microsoft Outlook and Excel.
Location: San Diego, CA
Work Shift: 7:00 am to 4:00 pm Monday to Friday.
Salary: $21.68
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
Expected compensation for this position: 4,509,440.00 – 45,094.40 USD per year. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.
Location: On-site – San Diego, CA
Benefits:
•401(k) plan with matching company contributions
•Comprehensive Medical, Dental & Vision Care
•Paid parental leave at 100% of salary
•Paid Time Off and Company Holidays
•Early access to earned wages through Daily Pay
