Strada

Associate

In short

This role processes payroll and HRIS tasks for external customers, ensuring accurate and timely salary payments while meeting turnaround time and accuracy targets. It is posted by Strada, a global people, payroll, and technology company operating in 180+ countries, for its Kochi office. The job requires a graduate or diploma qualification, a commerce background, basic PC literacy in Word and Excel, and good communication skills to handle customer queries and escalations. No visa sponsorship is offered; candidates must already have work authorization in the country of application.

Join us on a journey of endless possibilities
At Strada, possibility isn't just a promise – it's the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact.
With the support, resources, and opportunities we provide, you'll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter.
Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling workforces to perform at their best.
Learn more at www.stradaglobal.com
Role summary
•To process payroll and HRIS tasks/activities by meeting the obligations such as TAT & accuracy levels as specified.
•To provide an effective and efficient payroll and/or HRIS service to customers, ensuring the accurate and timely payment of their employees' salaries.
•Respond to requests, queries and complaints from external customers in a friendly and efficient manner so as to enhance customer loyalty.
•To proactively seek learning opportunities to develop and maintain good knowledge of Strada systems, clients and workflow and processing procedures. To take an active part in promoting your own training and development in all areas.
Main responsibilities
Production
•Responsible for processing payrolls and HR tasks and meeting targets given for the same
•Responsible for first level verification of data
•Responsible for timely escalation of production related issues
•Responsible for maintaining accuracy
•Cascading updates to process related reports and documents
Compliances
•Following ISMS compliance of the team
•Adhering to company policies, rules and regulations
•Following quality processes thoroughly - checklists, standards etc. on process
•Adhering to work timings, leave schedules
Key experience
•Graduate from any stream / Diploma Holder
•PC Literacy - Word and Excel (Basic Level)
•Good technical knowledge of payroll and payroll systems
•Commerce background
•Track record of face to face, telephone and written contact with customers
Skills
•Good communication skills
•Commitment to achieve deadlines
•Learning Attitude
Benefits
At Strada, we support your whole self—offering a range of benefits for your health, wellbeing, finances, and future. These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more.
Authorization to work in the Employing Country
To be considered, you must have current and future work authorization in the country where you're applying, without the need for visa sponsorship by Strada.

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