The Role
Are you a passionate and curious individual with a relentless drive for delivering successful software implementations? Do you enjoy tackling large-scale, complex problems and leading high-energy teams focused on transforming the way Life Sciences companies bring drugs to market? We are looking for a senior, self-motivated Lead Consultant to join our Professional Services team. You'll be at the forefront of our mission, leading a team of Veeva colleagues and working side-by-side with one of our key enterprise customers. As a primary customer liaison, you will build long-term relationships and act as a customer advocate, guiding them in the adoption of industry best practices and providing value through agile delivery. You'll leverage your existing background in Life Sciences software implementation and program/project management while innovating and developing novel approaches to project delivery. You'll be responsible for empowering enterprise companies with best-of-breed cloud-based technology.
What you'll do
•Lead large-scale, complex software implementations for Life Sciences customers
•Manage projects and programs from inception through delivery ensuring value realization
•Act as a primary liaison between customers and Veeva, guiding adoption of best practices
•Coach and lead a team of Veeva colleagues to deliver high-quality outcomes
•Develop innovative approaches to project delivery and agile practices
Who you are
•Experienced in Life Sciences software implementation and program/project management
•Strong leadership and relationship-building skills with enterprise customers
•Comfortable with agile delivery and driving value for customers
•Self-motivated, proactive, and capable of handling large-scale initiatives
Requirements
•Proven track record delivering complex software implementations in Life Sciences
•Experience leading teams and managing client relationships
•Strong analytical and problem-solving abilities
•Excellent communication and stakeholder management skills
Benefits & Perks
As a Work Anywhere company, we support your flexibility to work from home or in the office
Tech Stack
Experience with cloud-based technologies and solutions in the Life Sciences domain (specific tools not listed)
Team Description
Professional Services team focused on delivering cloud-based quality solutions for Life Sciences customers, partnering closely with enterprise accounts to drive successful implementations and adoption of best practices.
