About
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.
Job Function: Pharmaceutical Sales
Job Sub Function: Key Account Management – Pharm (No Commission)
Job Category: Professional
Location: Ohio (Any City)
Job Description
Johnson & Johnson Innovative Medicine is recruiting for a Key Account Manager to support the East Region geography, which includes the following geography: Ohio.
Our Neuroscience team tackles the world's toughest brain health challenges including multiple sclerosis, Alzheimer's disease, Parkinson's disease, myasthenia gravis, epilepsy, major depressive disorder, bipolar disorder, schizophrenia, and autism. This patient-focused team helps address some of the most complex diseases of our time.
Purpose: Grounded in Our Credo and our first responsibility to patients, putting the needs and well-being of the people we serve first, this role helps build impact by elevating district strategy and execution through enterprise influence, talent development, and strong cross-functional partnership.
The Key Account Manager, Neuroscience responsibilities and skills will require:
Clinical/Marketplace Expertise
•Delivers marketplace insights and serves as a strategic advisor for the Janssen coalition team
•Operates as a specialist in behavioral health both clinically and within geographical market environments. Maintains a deep understanding of customer needs, ecosystem operations, patient flow, access and reimbursement within assigned geography
•Provides clinical and marketplace expertise for the Janssen Neuroscience portfolio
•Identifies and develops strategies to address barriers to access
Business Plan/Marketplace Development
•Applies quantitative and qualitative assessments, develops insights that advises strategic plans to capitalize on local market opportunities
•Ensures strategic alignment to both short and long-term customer business objectives and aligns internal resources to address partner needs
•Educates on the requirements needed to support the Janssen Neuroscience portfolio
•Collaborates on plan development, aligns on responsibilities and holds local coalition team accountable for plan execution
•Should possess strong analytical and critical thinking proficiencies and will be required to assess customer needs and bring knowledge and insights back to field and internal leadership to inform local sales and marketing strategies
•Serves as a motivation to align organizational readiness for emerging opportunities across the mental health landscape
Customer Engagement
•Identifies, engages in, and develops relationships with key individual partners who influence care within behavioral health marketplace and systems
•Serves as a strategic behavioral health business partner with customers using clinical expertise and account management capabilities to support current and future therapeutic portfolio of products
•Advises and empowers provider systems to identify and implement initiatives that deliver efficient care transitions
•Delivers education on market access and operational requirements to support patient access
•Delivers and ensures understanding of the appropriate Value Proposition in Provider/Payer Accounts
Collaboration/Partnering
•Collaborates, partners, and leads action planning with internal partners including field, home office, neuroscience, and other functions to meet/execute brand marketing strategies, lead pull-through, and appropriately demonstrate company resources
Leads Without Authority Within Cross Functional Teams
•Communicates and aligns with internal partners on key areas of need and focus
Other
•Balances short term opportunities with longer term market and customer development
•Consistently adheres to all company compliance guidelines and updates
Qualifications
•A minimum of a bachelor's degree is required, MBA is preferred
•A valid driver's license issued in one (1) of the fifty (50) United States is required
•A minimum of seven (7) years of experience in Healthcare is required
•A minimum of four (4) years of experience in large account management and development role is required
•Two (2) years of experience in the neuroscience therapeutic area and multiple sclerosis disease state is preferred
•Possess and maintain an understanding of key influencers in healthcare and demonstrate ability to communicate market trends related to the impact on the customer landscape beyond just the Neuroscience promoted therapeutic areas
•Experience and a deep understanding of the reimbursement landscape for pharmaceuticals and/or devices with sophisticated delivery systems, including pharmaceutical benefit and medical benefit (buy and bill) reimbursement
•Ability to maintain a high level of clinical knowledge on schizophrenia, schizoaffective disorder, depression, TRD and other therapeutic areas in the behavioral healthcare environment
•Ability to analyze marketplaces and develop strategic marketplace insights
•Ability to collaborate, lead, and influence a cross functional team
•Ability to deal with ambiguity
•The ability to travel, which may include overnight / weekend travel, up to 25% of the time, is required
•Living in the geography preferred
Preferred Skills: Account Management, Alliance Formation, Coaching, Commercial Awareness, Competitive Landscape Analysis, Customer Centricity, Customer Experience Management, Interpersonal Influence, Personalized Services, Pharmaceutical Sales Marketing, Process Improvements, Program Management, Revenue Management, Sales Presentations, Sales Trend Analysis, Solutions Selling, Strategic Thinking, Technical Credibility
Compensation and Benefits
The anticipated base pay range for this position is: $102,000.00 - $177,100.00. This position is eligible to participate in the Company's long-term incentive program.
Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
•Vacation – 120 hours per calendar year
•Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado – 48 hours per calendar year; for employees who reside in the State of Washington – 56 hours per calendar year
•Holiday pay, including Floating Holidays – 13 days per calendar year
•Work, Personal and Family Time - up to 40 hours per calendar year
•Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
•Bereavement Leave – 240 hours for an immediate family member; 40 hours for an extended family member per calendar year
•Caregiver Leave – 80 hours in a 52-week rolling period
•Volunteer Leave – 32 hours per calendar year
•Military Spouse Time-Off – 80 hours per calendar year
