UniCredit

Junior Digital Sales Advisor for Retail Customers (Retail Banking)

In short

Junior Digital Sales Advisor role at a retail bank, advising retail customers by telephone and selling financing, insurance, savings products and accounts through digital channels and targeted sales campaigns. The job requires identifying sales opportunities during consultations and service requests, and explaining complex banking products clearly. Candidates need completed vocational education, telephone sales experience, and excellent German plus good English.

About the Role
You will advise retail customers by telephone, identify their needs and recognize sales opportunities during consultations and service requests. You will proactively sell financing, insurance, savings products and accounts through digital channels and targeted sales campaigns.
Requirements
•Completed vocational education, with or without a school-leaving certificate
•Sales experience, preferably in telephone direct sales
•Customer orientation and enjoyment of telephone customer contact
•Ability to explain complex products clearly
•Communication skills through digital channels and telephone
•Ability to identify and generate customer needs
•Teamwork and willingness to learn
•Excellent German and good English language skills
Responsibilities
•Advise customers independently and with a customer-focused approach
•Identify sales opportunities in consultations and service requests
•Proactively sell financing, insurance, savings products and accounts based on customer needs and sales campaigns
Benefits
•Company laptop and mobile phone
•Flexible working hours
•Restaurant or grocery voucher card
•Social allowances
•Public transport ticket
•Job bike
•Childcare at Sonneninsel kindergarten on Austria Campus
•Sports, wellness and leisure offerings
•Health management
•Social fund for challenging life situations
•Employee discounts
•Group supplementary insurance

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