DXC Technology

IT Support Engineer

In short

This role provides foundational IT infrastructure support, handling routine monitoring, troubleshooting and documentation tasks while assisting with infrastructure projects. It is posted by DXC Technology, a large IT services company, for an entry-level position in Chongqing, China. The role requires a bachelor's degree and 1+ years of relevant experience, with infrastructure technology analysis and data analysis skills most important; certifications like CompTIA A+ or Azure Fundamentals are a plus.

Essential Job Functions
•Offer foundational technical support in infrastructure services, providing assistance in routine tasks.
•Assist with infrastructure projects and assignments.
•Participate in basic monitoring and routine troubleshooting of infrastructure systems.
•Collaborate with team members to address infrastructure challenges and daily operational tasks.
•Support the creation and maintenance of infrastructure documentation.
•Develop and improve technical skills through on-the-job experience.
•Show eagerness to learn and gain expertise in infrastructure services.
•Follow established best practices and standards in infrastructure service delivery.
Basic Qualifications
•Bachelor's degree in a relevant field or equivalent combination of education and experience
•Typically, 1+ years of relevant work experience
•Proven experience in infrastructure technology analysis
•Proficiencies in data analysis and technical knowledge
•A continuous learner that stays abreast with industry knowledge and technology
Other Qualifications
•An advanced degree in a relevant field is a plus
•Relevant certifications, such as CompTIA A+, Microsoft Certified: Azure Fundamentals, or Google Cloud Associate, are a plus
DXC Technology's work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances.

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