About Riedel Communications
Riedel Communications designs, manufactures, and distributes pioneering real-time networks for audio, video, and communications. Our products empower broadcasters, production companies, and venues worldwide to deliver seamless, high-quality, and innovative live productions. As we continue to expand our reach and introduce new technologies, we are looking for a driven Inside Sales Representative to join our team and contribute to our growth.
Responsibilities
•Identify, research, and proactively engage prospective customers through targeted outbound sales activities.
•Qualify inbound leads, assess customer needs, and identify opportunities with strong business potential.
•Develop and maintain a healthy pipeline of qualified opportunities, contributing to regional sales growth.
•Identify opportunities to expand existing customer relationships and develop new accounts.
•Build relationships with prospective and existing customers, understanding their needs, challenges, and objectives.
•Partner with Regional Sales Managers to learn territory planning, account development, and sales strategies.
•Participate in customer meetings, product presentations, and sales discussions to develop consultative selling skills.
•Gradually take ownership of assigned accounts or sales opportunities as experience and capabilities develop.
•Work closely with regional sales and channel teams to advance opportunities through the sales process.
•Assist with quotations, product demonstrations, proposals, and follow-up on customer opportunities.
•Collaborate with technical and product specialists to identify solutions that meet customer requirements.
•Develop a strong understanding of Riedel's portfolio, including intercom systems, signal distribution, and live video production solutions.
•Maintain accurate CRM records, track sales activity, and monitor opportunities through the sales pipeline.
•Analyze customer activity, market trends, and competitive developments to identify business opportunities.
•Participate in sales planning discussions, pipeline reviews, and forecasting activities.
•Meet or exceed established sales activity, pipeline development, and performance objectives.
Requirements
•Minimum of 2 years of experience in inside sales, business development, sales development, or a related sales role.
•Demonstrated ability to prospect, qualify opportunities, and build customer relationships.
•Strong communication, interpersonal, and presentation skills.
•Proactive, goal-oriented mindset with a genuine interest in developing a career in sales.
•Strong organizational skills and the ability to independently manage priorities and follow-through.
•Ability to understand technical concepts and communicate product value effectively.
•Experience using CRM software to manage sales activities and opportunities.
•Willingness to learn, accept feedback, and take on increasing levels of responsibility.
Nice to have
•Experience in broadcast, professional audiovisual technology, media production, telecommunications, or related technical industries.
•Familiarity with technical sales processes, account management, or territory development.
•Salesforce experience.
•Bachelor's degree in Business, Marketing, Communications, or a related field, or equivalent professional experience.
•Experience working with channel partners or distributors.
•Professional fluency in Spanish and English to support sales activities and customer relationships in the CALA region.
Benefits
•A strong base salary plus bonus based on performance.
•Professional development support and career advancement paths within Riedel Communications.
•Health, dental, and vision insurance, 401(k) with company match, and generous paid time off.
•Be part of a forward-thinking, collaborative team within a company known for innovation in live event production technology.
